General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!
About the role
The Store Leader (General Manager) at Quick Quack Car Wash is responsible for running the car wash, leading a team, and ensuring maximum sales through exceptional customer service.
Responsibilities
- Greet and interact with customers
- Oversee the operation of a location
- Ensure maximum sales through world-class customer service
- Grow top-line revenue and membership
- Maintain a clean and safe environment for guests and team members
- Train and develop team members in all aspects of the business
- Manage productivity, breaks, and daily scheduling of all team members
- Monitor location financials and contribute towards financial goals
- Handle discipline and termination of team members as needed
- Order, stock, and maintain merchandise and inventory for the location
- Handle vehicle damage claims with urgency
- Ensure location is clean and well-maintained
- Resolve customer complaints and direct them to other departments as necessary
- Properly use the membership approach when interacting with new customers
- Prepare and handle daily cash deposits
- Perform other duties as assigned
Qualifications and Requirements
- Strong leadership and communication skills
- Record of developing Team Members and Leaders
- Self-motivated and results-driven leader
- Experience leading a membership model (preferred)
- Experience managing a preventative maintenance program or something similar (preferred)
- Must be able to read, count, and write accurately
- Must be able to work various hours, weekends, and holidays
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards
- 2 years or more of being responsible for the results of a high-performing store, location, or company
- Hiring the right Team Members
- Training and mentoring Team Members
- Managing Cost/Expenses/Scheduling
- Ensuring product and location represent company standards on-site at all times (brand, cleanliness, product quality)
- Responsible and familiar with Profit and Loss Statements
- Retail experience preferred
- High school diploma or equivalent, college degree preferred
- Prolonged periods standing and working on cash register or related equipment
- Must be able to lift up to 15 pounds at times
- Must have a valid driver's license
Benefits
- Monthly bonuses
- Free car washes
- Health benefits
- 401k program with a company match
- Sales prizes and competitions with fun awards
Pay
TBD
Schedule
TBD
Skills
Strong leadership and communication skills, record of developing Team Members and Leaders, self-motivated and results-driven leader, experience leading a membership model, experience managing a preventative maintenance program or something similar, must be able to read, count, and write accurately, must be able to work various hours, weekends, and holidays, must be able to smile and maintain a clean appearance as per the dress and grooming standards, 2 years or more of being responsible for the results of a high-performing store, location, or company, hiring the right Team Members, training and mentoring Team Members, managing Cost/Expenses/Scheduling, ensuring product and location represent company standards on-site at all times (brand, cleanliness, product quality), responsible and familiar with Profit and Loss Statements, retail experience preferred, high school diploma or equivalent, college degree preferred, prolonged periods standing and working on cash register or related equipment, must be able to lift up to 15 pounds at times, must have a valid driver's license
Benefits
- Monthly bonuses
- Free car washes
- Health benefits
- 401k program with a company match
- Sales prizes and competitions with fun awards
Pay
TBD
Schedule
TBD
Company Information
Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.