General Manager - Quality Assurance

About the role

The Quality Assurance, General Manager provides the leadership of the Quality Assurance function across the company.

Responsibilities

• Appraises both internal and external customer requirements and ensures their satisfaction.
• Cascades the Group and Division strategy in terms of Quality Management.
• Establishes and ensures that Department’s goals are in alignment with the company’s strategic objectives.
• Ensures appropriate communication to engage the concerned stakeholders.
• Assures the compliance of production by checking processes and final output.
• Interfaces with supplier and customer representatives concerning quality issues and assures implementation of effective corrective action.
• Facilitates corrective and preventive solutions implementation.
• Ensures supplier selection & qualification in cooperation with purchasing.
• Monitors suppliers quality performances and implements appropriate corrective action plan.
• Participates in suppliers audits.
• Ensures appropriate communication and/or escalation in critical quality issues concerning supplier matters and/or product quality and/or the quality system.
• Promotes a safe work environment by ensuring the group and self-follow established safety procedures.
• Participates in internal and external quality audits as well as third party and customer audits.
• Leads the local ISO9001 certification process within the multi-site certification.
• Maintains relevant records of quality reports and statistical reviews, by: collecting, analyzing and summarizing information and trends including customers complain, failed processes, corrective actions, audits results.
• Ensures reporting at local and Division level.
• Forecasts operating cost of department and prepares budget.
• Ensures clarity around priorities and goals for the Quality Assurance area.
• Works with Senior and Executive Management for strategy development and execution planning.
• Communicates financial and goal results and key performance indicators to direct and indirect reports.
• Directly supervises 3-6 staff employees and overall responsibility of 18-30 employees.

Qualifications

Bachelor's degree (B.S.) in a related discipline and five years related experience and knowledge of assembly of an engineered product (preferably mobile equipment); or equivalent combination of education and experience.

Proven experience as a quality manager or relevant department manager position in a similar environment.

Ability to travel nationally and internationally up to 20% to customer and supplier sites.

Ability to maintain a valid driver's license and passport.

Ability to complete and maintain mine certifications or safety training such as Mine safety and Health Administration (MSHA) hazard training.

Benefits

A comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days.

Pay

Pay Range: $180k - 205k