General Manager - Pump & Pantry

About the role

The General Manager oversees the total operation of the assigned Pump & Pantry location.

Responsibilities

• Maintains labor within budget and posts a two-week schedule at least one week in advance.
• Ensures all documentation is complete, accurate, and turned in on time.
• Maintains store cleanliness, organization, and equipment in accordance with company standards.
• Ensures accurate ordering, stocking, and pricing of all products.
• Supervises and trains personnel; including training associates on food handling, procedures and product standards.
• Ensures proper storage, dating, and temperature control of all food products.
• Safeguards customer needs and implements the company's policy on customer service.
• Completes performance and wage reviews in a timely manner.
• Ensures personnel meet uniform and appearance standards.
• Reports key operational issues to upper management.
• Maintains required operational records.
• Ensures a safe and healthy workplace.
• Conducts regular team meetings.
• Attends management and training meetings, as required.
• Provides excellent customer service.
• Reports for work in a timely manner when scheduled.
• Able to open, close, order, and manage operations of any or all Quick Service Restaurants (QSR’s).

Qualifications

• Minimum of one to three years’ experience as an Assistant Manager required.
• Must be able to attain food safety manager certification within six months of offer.
• Must have knowledge of operations and maintenance of all equipment in the store.
• Must be able to work nights, weekends, and holidays as needed.
• Must be able to reliably work 45 to 48 hours per week.
• Must have reliable transportation and phone.
• Must be able to communicate in English.
• Able and willing to work cooperatively with other team members.

Skills

• Strong leadership and supervisory skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple tasks and priorities.
• Knowledge of food safety and handling practices.

Benefits

• Employee discounts on food and fuel.
• Vacation after six months.
• 401K and matching contributions.
• Health, dental, and vision insurance.
• Short and long term disability insurance.
• Life insurance.
• A clearly defined path for growth.
• On-demand pay with PayActiv (access to earned but not yet paid wages).
• Additional responsibilities based on market needs.