General Manager - Pump & Pantry

About the role

The General Manager oversees the total operation of the assigned Pump & Pantry location.

Responsibilities

• Maintains a labor level consistent with the hours budgeted and posts a two-week schedule no later than one week in advance.
• Ensures all paperwork is complete, accurate, and turned in on time.
• Completes all paperwork during shift openings and closings.
• Maintains a positive attitude and handles all problems dealing with customers, personnel, or machinery.
• Ensures the cleanliness, organization, and overall appearance of the store meet company standards and are in proper working order, both inside and out.
• Ensures all items are properly ordered, stocked to inventory levels, and priced correctly.
• Trains all associates in food handling and company procedures, including proper hold time and code dating.
• Ensures that all food products are stored properly and code dated with expiration dates. Also ensures that all products, whether cooked or stored, are held at proper temperatures.
• Makes sure all shifts are covered.
• Completes personnel performance and wage reviews in a timely manner.
• Makes sure all personnel are supervised and trained thoroughly.
• Ensures all personnel are in proper working uniforms, neat, and clean at all times.
• Enforces all company policies and procedures.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Keeps necessary records - merchandise, personnel, and fuel.
• Keeps a safe and healthy workplace.
• Holds personnel meetings regularly.
• Attends management and training meetings, as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Is proficient in opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit.
• Assists in other duties, as assigned.
• Directly supervises employees at the location.

Requirements

• Minimum of one to three years’ experience as an Assistant Manager required.
• One to three years’ experience as a 1st Assistant Manager preferred.
• Bachelor’s Degree preferred or equivalent combination of education and experience.
• Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy.
• Must have knowledge of operations and maintenance of all equipment in the store.
• Must be able to work nights, weekends, and holidays as needed.
• Must work a minimum of one weekend per month and one late shift per week.
• Must work a minimum of 50 hours per week.
• Must have reliable transportation and be insurable to drive.
• Current valid driver's license and be insurable to drive.
• Must be able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Qualifications

• Must have knowledge of operations and maintenance of all equipment in the store.
• Must be able to work nights, weekends, and holidays as needed.
• Must work a minimum of one weekend per month and one late shift per week.
• Must work a minimum of 50 hours per week.
• Must have reliable transportation and be insurable to drive.
• Current valid driver's license and be insurable to drive.
• Must be able to communicate in English.

Skills

• Knowledge of operations and maintenance of all equipment in the store.
• Ability to work nights, weekends, and holidays as needed.
• Ability to work a minimum of one weekend per month and one late shift per week.
• Ability to work a minimum of 50 hours per week.
• Reliable transportation and being insurable to drive.
• Communication in English.

Benefits

• Employee discounts on food and fuel.
• Vacation after six months.
• 401K and matching contributions.
• Health, dental, and vision insurance.
• Short and long-term disability insurance.
• Life insurance.

Pay

Not specified.

Schedule

Not specified.