General Manager ( Property Manager)

Job Summary

Manages and directs the operation of properties to align with KWPM objectives. Requires a Florida CAM license and previous experience.

Responsibilities

• Manage and operate properties in accordance with KWPM objectives
• Interface with the client, KW Property Management, and internal support staff
• Work closely with the Association Board of Directors or Developer to manage and operate the community
• Prepare annual budget and distribute monthly financial statements
• Maintain property files and records
• Coordinate with headquarters support staff on management company procedures
• Provide status reports and supervise on-site team members
• Develop and evaluate service needs and performance in maintenance and management
• Ensure staff behaves professionally and complies with company safety standards
• Initiate contact with new resident representatives and coordinate move-in processes
• Prepare and chair BOD meetings
• Create management reports and support professional presentations
• Support KWPM’s GREAT values and adhere to policies
• Organize time effectively and balance competing demands
• Upload and update documents in management support systems
• Evaluate and negotiate contracts
• Monitor contracts and ensure vendor certificates of insurance
• Process violations, work orders, architectural control applications, lease applications, and sale applications
• Manage cash flow and monitor aging reports
• Update equipment maintenance logs and preventive maintenance manual
• Process and update Association communication
• Manage and update vendor business licenses
• Manage and update Association documents
• Manage and update Association files and policies

Qualifications

• Strong working knowledge of customer service principles and practices
• Proficient in Microsoft Office Applications
• Florida CAM license
• Valid FL Driver’s license