General Manager - Plum Market Woodward Ave, Detroit

Description

The General Manager (GM) oversees all aspects of Plum Market’s Small Format store operations. This leadership role is responsible for ensuring daily execution of service standards, operational compliance, staffing, safety, and financial performance. The GM ensures all Team Members are trained, supported, and aligned with Plum Market’s commitment to hospitality, quality, and operational excellence. This is a hands-on leadership position requiring strong grocery and foodservice knowledge, exceptional organizational skills, and the ability to thrive in a fast-paced retail environment.

Who you are

• You are a proactive leader with strong operational experience in grocery, retail, or foodservice.
• You are organized, accountable, and capable of managing multiple priorities with precision.
• You are a people-first leader who builds strong, high-performing teams through coaching and support.
• You are confident managing payroll, staffing, vendor relations, and compliance.
• You take pride in maintaining a clean, safe, and efficient environment for both Guests and Team Members.
• You value hospitality and are driven to deliver a superior Guest experience.
• You communicate clearly and effectively across all levels of the business.

What you will bring

• A minimum of 3–5 years of management experience in grocery, retail, or foodservice.
• Proven knowledge of food safety, sanitation, and regulatory compliance.
• Experience managing inventory, ordering, receiving, and cost control.
• Familiarity with cash handling, deposits, and financial reporting.
• Strong leadership, organizational, and time-management skills.
• Knowledge of employee scheduling, payroll, time and attendance systems.
• Experience overseeing hiring, onboarding, training, and terminations.
• Proficiency in Microsoft Office and POS systems.
• Flexibility to work a full-time schedule including evenings, weekends, and holidays.
• The physical ability to stand and walk for up to 4 hours without a break, bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

What you will do

• Oversee all daily store operations, ensuring high standards of service, cleanliness, and product quality.
• Manage team schedules, payroll accuracy, and compliance with time & attendance policies.
• Lead the hiring, onboarding, training, and performance management of Team Members.
• Maintain inventory, place orders, and ensure proper receiving and rotation of products.
• Conduct regular food safety and sanitation inspections.
• Oversee cash handling, deposits, and change orders.
• Cook up-to-date on facility maintenance and address equipment or operational issues promptly.
• Act as the primary contact for store vendors, partners, and internal leadership.
• Lead by example, creating a positive, productive, and service-driven team environment.
• Ensure compliance with Plum Market policies, procedures, and brand standards.