Jobs · Management · North Carolina

General Manager, Plant

Krispy Kreme · Winston-Salem, NC · 3 wk ago
Management$40/hrFull-time

Operations Leadership

Oversee all daily operations of the manufacturing plant and distribution center
Ensure efficient production planning, inventory management, and order fulfillment
Drive alignment between production schedules and distribution timelines
Implement best practices to optimize throughput, reduce waste, and improve service levels

Safety & Compliance

Maintain a strong safety culture with adherence to OSHA, FDA, GMP, and food safety standards (e.g., HACCP, SQF)
Ensure all products meet quality and regulatory requirements
Lead audits and ensure compliance with internal and external standards

Financial Management

Own the P&L for manufacturing and distribution operations
Manage budgets, forecasts, and cost control initiatives
Identify opportunities to improve margins through efficiency gains and waste reduction
Monitor key financial metrics, including labor, materials, and logistics costs

Supply Chain & Distribution

Oversee inbound raw materials and outbound finished goods logistics
Optimize warehouse operations, inventory accuracy, and transportation efficiency
Collaborate with procurement and sales teams to ensure supply-demand alignment
Ensure on-time, in-full (OTIF) delivery performance

Team Leadership & Development

Lead, coach, and develop supervisors, managers, and frontline teams
Build a high-performance culture focused on accountability and continuous improvement
Drive employee engagement, retention, and succession planning
Ensure adequate staffing and workforce planning

Quality & Continuous Improvement

Leads site-wide continuous improvement initiatives focused on safety, quality, delivery, cost, and employee engagement
Drives Lean Manufacturing and Six Sigma methodologies across plant operations
Develops and sustains a culture of operational excellence and accountability
Identifies process bottlenecks and implements corrective actions to improve throughput and efficiency
Utilizes KPIs, dashboards, and data analytics to monitor plant performance and drive decision-making
Leads root cause analysis and corrective/preventive action (CAPA) activities for operational issues
Facilitates Kaizen events, Gemba walks, and structured problem-solving sessions
Reduces waste through continuous improvement of labor utilization, material flow, and inventory management
Implements standardized work, visual management systems, and best operational practices
Partners cross-functionally with maintenance, quality, engineering, supply chain, and production teams to optimize performance

Customer & Stakeholder Alignment

Partner with sales, customer service, and leadership teams to meet customer expectations
Resolve escalated service or product issues
Maintain strong relationships with key suppliers and logistics partners

Qualifications

Bachelor’s degree in Operations, Supply Chain, Engineering, Business, or related field (or equivalent experience)
8–12+ years of progressive leadership experience in manufacturing and/or distribution
Experience in food manufacturing, preferably in dry mix or bakery-related products
Strong knowledge of food safety regulations (GMP, HACCP, FDA)
Demonstrated P&L responsibility and financial acumen
Proven ability to lead large, cross-functional teams
Strategic thinking and execution
Operational excellence and problem-solving
Leadership and team development
Strong communication and collaboration
Data-driven decision-making
Adaptability and resilience in a fast-paced environment

Preferred Skills

Experience overseeing both production and distribution in a single facility or network
Lean Manufacturing / Six Sigma certification
Experience with ERP/WMS systems
Multi-site leadership experience

Benefits

Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO and “dream” days
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at www.kkbenefits.com

About Krispy Kreme

Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Why Krispy Kreme?

At Krispy Kreme, we focus on: Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet: We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Connect with Krispy Kreme Doughnuts

Visit www.KrispyKreme.com or follow us on social media: Facebook, Twitter

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