General Manager - Phoenix (7th & Glendale)

About Us

Better Buzz Coffee seeks General Managers to support our growing brand! We are excited to have you apply if you share our passion for coffee. See why Life is Better Buzzed! Learn more.

Responsibilities

• Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
• Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
• Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
• Lead the overall hospitality inside the 4 walls
• Enforce all brand standards and expectations
• Drive solid metrics and Key Performance Indicators to our standards
• Champion a safe, harassment-free and discrimination-free workplace
• Create and provide timely schedules for the team
• Execute daily labor and break compliance
• Run a profitable location and keep food and labor costs within standard
• Drive sales
• Maintain a Yelp & Google score at 4.2 or higher
• Execute accurate inventories
• Tackle difficult conversations to resolve
• Become part of the neighborhood and community and learn your guest's names

Qualifications

• 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
• Open availability required
• 3 years of Food & Beverage experience required
• A High School Diploma or GED graduate preferred
• New Location Opening experience a plus

About Better Buzz

Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly! We’re serious about quality, connection, and having a blast while doing it. At Better Buzz, you’re not just making coffee — you’re making people’s day. Come live the Buzz Life. Learn more about us at www.betterbuzzcoffee.com.

Perks of Working at Better Buzz

• Work with an amazing team of coffee enthusiasts
• Work with a quickly growing brand
• Opportunities for career growth and advancement
• Full benefits packages available including Medical, Dental, Vision, Life Insurance, 401K with a match
• Paid time off
• Paid training
• MONTHLY Bonus potential once awarded a location

Pay

This hourly rate translates to a pay range of roughly $79,000 - $86,000 annually based on hours worked.

Schedule

This position pays hourly at a range of $32.00-$35.00/hour based off of a 45hr work week.