General Manager of Tullahoma TN

Purpose

Responsible for direction and coordination of dealership activities to obtain optimum efficiency and economy of operations, maximize profits, and decrease delinquencies by performing the following duties personally or through delegation to Associates, Assistant Managers, and/or Satellite Managers.

Responsibilities

• Manage the financials for the dealership by setting sales targets, monitoring expenses, maintaining company procedures, and effective inventory management.
• Provide excellent customer experience through personal interaction by phone, in person, and by written communication.
• Establish effective routines to review and manage inventory, sales, and collections.
• Hire, grow, and supervise Associates and managers.
• Ensure compliance of all Associates with established security, sales, recordkeeping, and governmental and/or regulatory policies, procedures, and practices.
• Other duties and responsibilities as assigned by your direct manager.
• Daily attendance, following company policies and procedures, is essential in the success of this position.

Supervisory Responsibilities

• Manages subordinate supervisors who supervise Associates in the Office, Sales, Collections, and Service.
• Responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Oversees all dealership activities and goals; interviewing, hiring, and training Associates; planning, analyzing business data; assigning and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.

Requirements

• Associate Degree (A.A.) or equivalent from a two-year college or technical school; or one year of management experience and/or training; or equivalent combination of education and experience.
• General mechanical knowledge of automotive systems and ability to inspect vehicles and identify repair issues.
• Valid Driver’s License with acceptable driving record.
• Intermediate personal computer skills, including electronic mail and Microsoft Suite (Word, Excel, Outlook, PowerPoint, etc.).
• Ability to master Company’s purchased commercial and Company-specific software.

Skills

• Language Skills: Ability to read, analyze, and interpret legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to apply principles of logical thinking to a wide range of practical problems. Ability to apply an extensive variety of technical instructions in mathematical form and deal with several variables.
• Planning/Organization: Prioritize, organize, and delegate assignments, tasks, and projects.

Physical Demands

• Regularly (up to 2/3 of the time) required to sit; reach with both arms and hands; stand; walk; stoop, kneel, bend, twist, crouch, or crawl.
• Frequently (over 2/3 of the time) required to talk and hear; use fingers, handle, or feel.
• Frequently (over 2/3 of the time) may lift or carry up to 50 pounds.
• Frequently (up to 2/3 of the time) required to have both Close Vision (clear vision at 20 inches or less) and Distance Vision (clear vision at 20 feet or more).
• Medium physical activity performing somewhat strenuous daily activities of a primarily service nature.

Schedule

Normal 50-hour schedule as assigned by direct supervisor based upon job requirements. Schedule and/or hours may be adjusted with a need for additional hours depending upon business demands.

Work Environment

• Frequently (over 2/3 of the time) exposed to weather conditions (extreme hot or cold temperatures, rain, snow, or other weather conditions from working outside).
• Occasionally (under 1/3 of the time) exposed to moving mechanical parts, vibration, or electrical shock; fumes or airborne particles.
• Regularly (up to 2/3 of the time) exposed to moderate noise (business office with computers and printers, light traffic or parking lot noises, and moving mechanical parts).

Travel

Up to 30% - Moderate travel by land and/or air. Overnight travel could be required.