General Manager of Operations - Ocean Terminal Project

Under the supervision of the Director of Operations -- Ocean Terminal Project, the General Manager of Operations is responsible for developing, implementing, and executing operational processes to support the Ocean Terminal Project and ongoing business objectives of the Georgia Ports Authority's growth strategy. Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity, and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.

Responsibilities

• Lead implementation of operational processes as defined in Ocean Terminal project documentation.
• Coordinate with internal departments and external partners to ensure successful operational startup.
• Effectively communicate operational specifications and processes to internal and external system providers to ensure operational needs are met and solutions are developed to meet defined standards.
• Lead and provide operational support for application and system development.
• Organize training for internal and external stakeholders to ensure end users are sufficiently trained to meet operational requirements related to operating equipment, comprehension of workflows, and utilizing the system.
• Manage day-to-day operation of modernized container facility including yard, vessel, gate, and intermodal operations.
• Develop and maintain roles and responsibilities and training materials for operations team.
• Collaborate with I.T. and equipment maintenance teams to ensure systems and equipment maintain optimal operational performance.
• Manage departmental administrative and training duties and requirements.
• Regularly monitor and improve metrics (KPIs) to optimize operations.
• Identify opportunities for process improvement and process creation for improved safety and operational efficiency.
• Collaborate with cross-functional teams to implement current policies and procedures, as well as develop new procedures aligned with company goals and safety standards.
• Develop and maintain good communication and relationships with all departments at GPA as well as all port partners, including State and Federal agencies.
• Prepare and review evaluations of departmental employees.
• Conduct regular business meetings with departmental employees.

Requirements

• Bachelor's Degree in Business or a related field (Required)
• 4-6 years in marine terminal operations
• TWIC - Transportation Worker Identification Credential (Required upon hire)
• Valid state driver's license (Required upon hire)

Skills

• Ability to collaborate across multiple departments and work directly with project teams
• Excellent analytical and problem resolution skills
• Ability to manage, schedule, organize, and supervise the work of subordinates
• Ability to exercise prompt independent judgment
• Excellent oral, written, and listening skills
• Ability to deal effectively and professionally with GPA staff on all levels as well as customers, representatives of the shipping industry, and the general public
• Strong understanding of marine port terminal operations and related technologies (Preferred)