General Manager- Norwood

Responsibilities and Duties

• This position requires attendance as scheduled.
• Ensure each guest receives excellent service by leading and modeling our 1-4-7 Mission.
• Is a great Steward and Champion in assuring each Team Member is on-boarded correctly through a proper orientation and receives thorough training within our 1-4-7 Mission.
• Recruit, train and develop staff.
• Demonstrates the ability to communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Responsible for final interview and approval of all hired Team Members.
• Responsible for final coaching sessions and terminations of staff.
• Administers and adheres to all company policies, procedures, all state and federal wage and hour regulations and restaurant filing responsibilities.
• Responsible for all FOH and HOH results, P&L execution/budgeting, food cost, LBW cost, labor scheduling, all controllable costs.
• Complete One on One quarterly reviews using SMART Goals review and development plans for Managers.
• Reinforce Team Members’ skills and Managers’ leadership behaviors.
• Identify strategies to retain and develop the best in Team Members and Managers.
• Create and delegate daily goals and tasks, while ensuring execution through consistent follow-up.
• Writes/manages Manager schedules and reviews/approves Team Member schedules.
• Maintain control of receiving and inventory levels. Report any concerns to the DO.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Control funds, bank deposits, media, and payroll.
• Ensure all equipment is in good repair.

Minimum Qualifications

• A High School Diploma or High School equivalency is required.
• A Bachelor’s Degree is preferred.
• Requires 3+ years restaurant management experience.
• Knowledge of basic restaurant hospitality and fully engaged, service minded attitude.
• Must possess valid manager food safety certification or any other food/alcohol certification if required by state law.
• Good hearing for safety and accurate communication (with or without accommodation).
• Must be able to read, write and speak in English.
• Must have reliable transportation to and from work.
• Basic computer usage skills, proficient with Microsoft Office.
• This position requires regular attendance.
• The ability to work 55 hours per week is required.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Compliance with our dress and appearance policy including black slip resistant shoes.

Physical Requirements

• Prolonged periods walking or standing.
• Must be able to lift, carry, and place up to 50 pounds at a time.
• Requires ability to tolerate significant changes in temperature and frequent immersion of hands in water and cleaning or sanitizing solutions.