General Manager - NEW Restaurant Relaunch

About the Role

What We Expect:

• Execute and maintain quality and consistency of food and service with full adherence to standards
• Act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
• Regularly measure and evaluate service through company service audits, and leverage guest/employee feedback
• Maintain the highest level of safety, security, sanitation, and cleanliness of facility
• Oversee Repairs & Maintenance
• Understand how to use basic computer applications and POS systems
• Drive all standards in day-to-day operations
• Inspire, Inspect, and Inform restaurant personnel on a daily basis

General Executive Management

• Develop management team to develop people and manage systems
• Give Managers meaningful and challenging work assignments
• Conduct quarterly management evaluations to track improvement of fundamental skills
• Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations
• Hire great talent and terminate any member of the staff on an as needed basis
• Develop plans for continuous improvement in the restaurant's service levels
• Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics
• Firmly confront poor performance while also recognizing and rewarding good performance
• Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs
• Install a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
• Implement efficient and productive systems/processes in all departments (staffing levels, etc.)
• Be compliant with all California State labor/hiring laws, Department of Health standards, and OSHA standards

Financial and P&L Adherence

• Create a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs)
• Accurately process and submit
• Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma
• Control cash, credit, and other receipts by following company cash handling/reconciliation procedures
• Aid in developing a plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets
• Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion
• Seek better efficiency and productivity
• Hold all Department Managers accountable for costs and budgets