General Manager - Must have GM experience & ServSafe Certified

About the role

This isn’t just another restaurant management job. This is an opportunity to lead a grand opening, build your own team, create the culture, and establish the standard for one of the most exciting fast-casual brands in the industry. At Layne’s, we do things differently. We serve Hot Food Fast with genuine hospitality and a commitment to being Perfect Every Time (PET). Our General Managers are more than operators — they are culture creators, team developers, motivators, and business leaders. If you thrive in fast-paced environments, love developing people, and want the chance to grow with an expanding brand, we want to meet you.

Responsibilities

Leadership

• Lead all day-to-day restaurant operations with energy, urgency, and accountability
• Hire, train, develop, and inspire a high-performing management and hourly team
• Create a fun, positive, and performance-driven culture from day one
• Coach in the moment and develop future leaders
• Lead by example during every shift

Operations

• Ensure exceptional execution in food quality, speed, cleanliness, and hospitality
• Maintain strong awareness of restaurant operations at all times
• Manage labor, scheduling, staffing, and operational efficiency
• Drive profitability and performance using scorecards, reporting, and key business metrics
• Oversee inventory, administrative tasks, systems, and reporting accuracy
• Uphold Layne’s standards and ensure Perfect Every Time (PET) execution

Guest Experience

• Create memorable guest interactions by being visible and engaged on the floor
• Set the tone for hospitality and team energy
• Ensure every guest leaves wanting to come back

Requirements

• Strong leadership mindset with a lead-by-example mentality
• Positive, energetic, and team-oriented attitude
• Excellent communication and people-development skills
• Strong organizational and time-management abilities
• Ability to coach, motivate, and hold teams accountable
• Solutions-oriented mindset with the ability to adapt quickly
• Ability to thrive in a fast-paced restaurant environment
• Commitment to delivering Perfect Every Time (PET)

Qualifications

• Required: Commitment to the above requirements
• Preferred: 4+ years of restaurant management experience (General Manager or Assistant GM preferred)
• Preferred: Strong understanding of labor management, food cost, and profitability
• Preferred: Experience building and leading high-performing teams
• Preferred: High school diploma or equivalent
• Preferred: Valid driver’s license
• Preferred: Availability to work flexible schedules, including nights and weekends

Benefits

• Weekly Pay
• Bonus based on performance
• Employee discounts
• Free food & snacks
• Free uniforms
• Training & development