General Manager (MEP)

About the role

We are seeking a General Manager to serve as the senior-most leader of a well-established HVAC business within a growing private equity-backed platform.

This leader will be responsible for evaluating the organization's current state, developing a clear operational strategy, and implementing the people, processes, and systems necessary to improve performance and support future growth. The General Manager will provide leadership across the organization, establish operational discipline, and create alignment among teams while fostering a culture of accountability, ownership, and continuous improvement.

Responsibilities

• Serve as the senior-most leader of the operating company, providing overall direction, leadership, and accountability for business performance
• Develop and execute the strategic and operational plan for the business, ensuring alignment with broader organizational objectives
• Evaluate leadership capabilities, organizational structure, and team effectiveness
• Identify strengths, gaps, and opportunities throughout the business
• Ensure the right people are in the right roles to support both current operations and future growth
• Coach, mentor, and develop leaders throughout the organization
• Create a culture focused on operational excellence, ownership, collaboration, and continuous improvement
• Evaluate current operational workflows and implement improvements that enhance efficiency, communication, and execution
• Create consistency across service, installation, project management, estimating, and field operations
• Improve cross-functional collaboration and alignment between departments
• Develop scalable processes that support future growth and operational maturity
• Drive continuous improvement initiatives that enhance customer experience, operational performance, and profitability
• Assess existing business systems, reporting capabilities, and operational infrastructure
• Implement processes, tools, and performance metrics that improve visibility and decision-making
• Create management systems that drive accountability and improve execution
• Ensure systems and processes are capable of supporting future organizational growth
• Maintain ownership and accountability for overall business performance
• Monitor operational performance, profitability, and key business metrics
• Partner with leadership to identify opportunities for improved efficiency, margin enhancement, and sustainable growth
• Utilize data and performance metrics to drive informed decision-making
• Position the organization for continued success within a growing private equity-backed platform

Qualifications

• 10+ years of progressive leadership experience within HVAC, mechanical contracting, construction services, MEP services, building services, or related industries
• Prior experience as a General Manager, Director of Operations, Business Unit Leader, Regional Leader, Vice President, or similar senior leadership role
• Demonstrated success leading organizational change, operational improvement, business transformation, or turnaround initiatives
• Experience assessing organizations and implementing improvements across people, processes, and systems
• Strong understanding of service operations, installation operations, project execution, and field leadership
• Proven ability to build teams, develop leaders, and create accountability
• Financial acumen with experience managing business performance, operational metrics, and profitability
• Ability to balance strategic thinking with hands-on execution
• Strong communication, leadership, and relationship-building skills