General Manager - Jenkintown

About the role

Honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, Honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of Honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus.

Roles + Responsibilities

• Hold primary responsibility for leading Honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, guidelines, training programs and cultural points.
• Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of Honeygrow.
• Ensure the team consists of top performers empowered to achieve HG standards.
• Lead from the front when necessary and maintain a model Honeygrow demeanor.
• Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the General Manager level.
• Consistently recruit, onboard, and conduct initial station training of all restaurant employees.
• Supervise cash management and ensure accountability for all cash handling practices and administration.
• Oversee the consistent and frequent training progression of all employees.
• Facilitate and coordinate weekly manager meetings using company provided meeting agenda template.
• Ensure that the facility is always in best of class condition by actively managing HG’s restaurant-level preventative maintenance plan.
• Maintain a task calendar to assure all management level assignments and duties are being completed in a timely manner.
• Conduct regular one-on-ones with all restaurant employees.
• Represent the highest of Honeygrow standards when communicating with guests in any way and respond to all guest complaints or inquiries within the required timeline.
• Ensure all food quality standards and processes are always being met.
• Ensure that we deliver a fantastic guest experience executing our HG Engine efficiently with every guest on every shift.
• Hold regular manager meetings to discuss restaurant’s financials, HG engine execution, team member performance and development, and restaurant/team goals.
• Administer proper payroll procedures and ensure delivery of accurate weekly payroll reports.
• Hold accountability for all P&L results of the restaurant.
• Successfully communicate all HG Restaurant Support Center (RSC) company-wide updates, policies, notes, career opportunities, news, and events to all restaurant employees.
• Confirm forecasting tool accuracy daily.
• Actively coach and develop the Assistant General Manager and Service Managers.

Requirements

• Must be at least 18 years of age.
• Must be able to meet the scheduling needs of the restaurant.
• ServSafe Certification preferred.
• Minimum three years of strong food prep and line experience.
• Minimum three years of management experience in fast casual, or similar restaurant environment preferred.
• Strong leadership skills, with the ability to train, develop, coach and mentor others.

Physical Requirements

• Must be able to stand and walk for extended periods.
• Must be able to lift and carry up to 50 pounds.
• Must possess close vision, distance vision, and peripheral vision.
• Must be able to frequently bend, stoop, and reach.
• Must have dexterity to handle kitchen equipment.
• Must be comfortable working near open flames.
• Must be able to work in a fast-paced environment with hot and cold areas.
• Must be able to work in tight spaces.
• Must be able to work and communicate effectively in an environment with high noise-levels.

Benefits

• Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
• Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.
• Financial Wellness: 401(k) with company match and free financial wellness counseling.
• Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, Pet Insurance, Life Insurance, and Short-Term Disability Insurance for qualifying employees.
• Rewards: Achieve your work goals and get gift cards to popular retailers.
• Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
• Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
• Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay.
• Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
• Referral Bonus: Earn up to $500 for referring a friend.
• Affirmative Action: Equal Opportunity Employer.

Pay or Shift Range

$70,000 - $74,000 annually