General Manager - Inwood, West Virginia

Essential Duties and Responsibilities

• Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility
• Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance
• Sets goals to provide continuous improvement for assigned site
• Responsible for the overall safety and security of assigned operations and staff
• Maintain positive IFR statistics and other safety metrics for assigned operation
• Actively support and oversee site safety programs and committees for the operation
• Work in conjunction with company and client safety resources to ensure best practices are in place, maintained, and updated as needed to meet compliance standards with OSHA, DOT, or any other relevant regulatory agency or organization
• Develops teams to achieve company and client objectives for the operation
• Trains and educates management to ensure that service requirements are met and ultimately exceeded
• Communicates the mission, vision, and core values to motivate direct reports
• Actively supports and practices mentoring, succession planning, and management development activities at the site level
• Proactively develops plans and capital requests to ensure appropriate level of automation/technology to service the client
• Stays abreast of industry trends and latest WMS technology
• PARTNERS WITH SENIOR LEADERSHIP TO DEVELOP AND RECOMMEND ANNUAL OPERATING BUDGET FOR ASSIGNED OPERATION
• DEVELOPS AND MANAGES A SYSTEM OF CONTROLS TO ENSURE THAT SERVICE LEVELS AND OPERATIONAL PERFORMANCE GOALS ARE MET WITHIN PRESCRIBED COST, REVENUE, AND PROFIT PARAMETERS FOR THE OPERATION
• ENSURES THAT ALL ACCOUNTS ACHIEVE PREDETERMINED PROFIT STANDARDS
• ACTS AS SITE LEVEL CHAMPION OF CLIENT RELATIONSHIP MANAGEMENT
• ASSISTS IN SETTING STANDARDS APPROPRIATE TO CLIENT AND SCOPE OF WORK
• IMPLEMENTS AND MONITORS KPIs (KEY PERFORMANCE INDICATORS) FOR ASSIGNED OPERATION
• CORPORATE MISSION, VISION, AND CORE VALUES
• COORDINATES AND LEADS BUSINESS REVIEWS WITH APPROPRIATE CLIENT AND COMPANY REPRESENTATIVES FOR EACH REPORTING OPERATION

Skills & Abilities

• Education and/or Experience: High School Diploma or GED is required; Budgeting and P&L management experience required; At least 3 years of experience in an operations management related position
• Certificates, Licenses, Registrations or Professional Designations: N/A
• Computer Skills: Basic understanding of WMS (Warehouse Management Systems); Strong proficiency in basic MS Office applications
• Language Skills: English (reading, writing, verbal)
• Mathematical Skills: Advanced level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operational budgets
• Other: The ability to develop effective relationships (CRM), provide leadership, and integrate diverse organizations and individuals toward unifying objectives is critical

PREFERRED QUALIFICATIONS

• 4-Year College Degree preferred, will consider equivalent experience or combination of education and experience
• Prefer 5 years’ experience in a leadership role in a logistics/distribution/supply chain environment in an operations management capacity
• Variated industry vertical experience is preferred
• 3PL management experience strongly preferred

Physical Requirements

• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Work Environment

• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.