General Manager in Training

Position Overview

The General Manager in Training (GMIT) role is a critical leadership development position within Crunch Fitness powered by JEM Wellness Brands. Designed for high‑potential individuals, this role prepares future General Managers to lead successful clubs as the organization grows. GMITs operate with an ownership mindset, balancing hands‑on leadership development with personal performance responsibilities.

Responsibilities

• Leadership & Development: Assist in recruiting, hiring, training, and developing high‑performing team members; lead with JEM’s core values of Resilience, Service, Transformation, and Excellence; monitor staff performance against KPI standards; provide coaching, development plans, and regular staff meetings; deliver personal and team performance targets.
• Personal Production: Carry individual production goals (sales, PT, corporate, or growth initiatives); contribute to revenue generation and membership growth; lead by example in selling, closing, and conversion; analyze performance metrics and adjust strategies.
• Operational Support & Ownership: Support the General Manager in scheduling, labor management, and payroll processing; ensure compliance with Crunch policies, procedures, and service standards; oversee facility cleanliness, equipment maintenance, and inventory management; use Crunch‑specific tools for communication, documentation, and incident reporting; execute club business plans and growth strategies.
• Sales & Member Engagement: Drive lead generation and outreach to impact new member sales; support new member acquisition and integration into services and programs; resolve member service issues promptly and with empathy.
• Financial & Administrative: Assist in managing expense controls, purchasing, and budget adherence; implement recovery plans when financial goals are not met; learn P&L management, labor optimization, and KPI ownership.
• New Club & Market Readiness: Prepare to transition into new or existing clubs; support presales, grand openings, or turnaround opportunities; act as a market‑ready leader for expansion.

Required Skills & Experience

• Fitness facility or customer‑service‑oriented management experience.
• Proven ability to execute objectives quickly and manage KPIs effectively.
• CPR/AED certification (or ability to obtain within 30 days of hire).
• Strong communication and leadership skills.
• Understanding of labor control and staffing optimization.

Preferred Experience

• Experience supervising employees.

Physical Requirements

This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.

Education Requirements

High school diploma or GED required; Bachelor’s degree in business management or related field preferred.

Schedule Requirement

Day‑shift role; employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled. Work schedules may vary based on business needs.

Compensation (Salary)

$45,000 – $55,000 per year with a potential annual bonus of $8,400.

Benefits

• Comprehensive health coverage (medical, dental, vision) for full‑time team members.
• Short‑term and long‑term disability insurance.
• Access to ancillary insurance plans for full‑time employees.
• 401(k) plan with employee contribution options (available after six months of service).
• Accrual‑based Paid Time Off (up to 40 hours per year) for full‑time team members.
• Flexible paid time off after 12 months of service (salary employees only).
• Complimentary Crunch gym membership for all employees.
• Free CPR/AED re‑certifications provided by the company.

About JEM Wellness Brands

Founded in 2022, JEM Wellness Brands is a first‑in‑class health and wellness franchisee platform and an official franchise partner of Crunch Fitness. The mission is to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Guided by the core values of Resilience, Service, Transformation, and Excellence, JEM strives to create meaningful experiences for the community, team members, and customers.

Additional Requirements & Equal Opportunity Statement

All employees must be 18 years of age or older. Crunch Fitness powered by JEM Wellness Brands provides equal employment opportunities to all employees and applicants and strictly prohibits discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.