General Manager Immediate Opening

Responsibilities

• Lead generation including Grass Roots Marketing and networking
• Implement sales process to schedule prospects into introductory classes
• Membership and retail sales
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Supervise Sales Representatives
• Monitor revenue and expenses via Month to Date (MTD) report on a daily basis
• Manage the budget by planning, forecasting, and monitoring revenue for each department
• Hire/Manage all instructors at the studio
• Proficiency in gym management software and POS to include revenue reports, attendance reports, etc.
• Review instructor evaluations
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the studio
• Enforce studio policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Requirements

• 2+ years of fitness sales or relevant sales experience preferred
• Ability to oversee all operational functions at studio level including P&L management
• Proven track record in generating personal sales and training a small team of Sales Reps preferred
• Ability to manage and drive multiple revenue streams including memberships and retail
• Previous management or supervisory experience required
• Must be fluent in English and have excellent communication and strong interpersonal skills in person and over the phone
• Ability to excel in a fast changing, diverse environment
• Must be solution-based and results oriented, with a competitive spirit
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness and an active lifestyle
• Excellent written skills, use of grammar
• Highly organized, with the ability to prioritize and meet deadlines
• Proficient in data management and analysis
• Professional, punctual, reliable and neat and organized
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software
• College Degree Preferred