General Manager II - Store 8944 Fair Lawn, NJ

About the Role

A General Manager must be committed to inspiring our team, helping our Customers succeed, and growing our business with integrity. This professional-level sales and management position supports both retail and professional sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge, and the ability to assist DIY customers with troubleshooting and projects. The position is exempt and requires a minimum of 50-55 hours per week, including rotating nights and weekends, with an average schedule of 5-6 days per week and 11-hour shifts.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships and sales, including building and holding the team accountable to executing Customer action plans.
• Oversee selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members.
• Ensure execution of all inventory and operational standards.
• Coach all Team Members to deliver on Customer expectations (DIY and Professional).
• Handle manager-on-duty responsibilities, including touch base/coaching, floor/phone management, task assignment and completion, safety, and open/close duties.
• Lead change management initiatives.
• Foster a respectful environment for both Customers and Team Members.
• Provide DIY services such as battery installation, testing, and wiper installation.
• Assist District/Region in other functions as requested.

Requirements

• Working knowledge of automotive systems (preferred).
• Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers, and upper management.
• Proficiency in Microsoft software (Word, Excel required; PowerPoint preferred).
• Ability to calculate figures such as discounts, percentages, sales increases, and gross profit percent.
• Ability to review and analyze business reports, such as profit and loss statements (P&L).
• Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
• Ability to work a flexible schedule, including days, evenings, and weekends as needed.

Qualifications

• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environment.
• Successful experience managing profitability; proven financial and business acumen.
• High school diploma or general education degree (GED); Bachelor’s degree in business or a related area preferred.
• Valid driver’s license.
• ASE certification preferred but not required.

Skills

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Ability to become ASE P2 certified or ASE-ready equivalent.
• Ability to execute and train project and product quality recommendations.
• Advanced parts lookup and sourcing from multiple places, including special order, FDO, and second source.
• Ability to execute and train all store operational processes and procedures, including testing and diagnostic equipment for DIY services.
• Ability to execute and train inventory systems and store equipment.
• Ability to execute and train POS and parts lookup systems.
• Ability to recruit, select, hire, and develop quality Team Members.
• Ability to build and grow relationships with Professional Customers.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation:

• Predominantly walking or standing during shifts.
• Ability to talk, hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job, with or without reasonable accommodation:

• Primarily working inside, but occasionally exposed to outdoor weather conditions while performing tasks such as installing batteries and wiper blades.
• Occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration.
• The noise level in the work environment is usually moderate.

Pay

The good faith estimate for this role is between $69,400.00 USD and $85,000.00 USD salary for a new team member. The rate offered depends on geographic location, experience in retail, automotive knowledge, education, leadership roles, and other relevant skillsets. Position is eligible for sales commission based on individual or store performance.

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the quality of life for Team Members and their families. Learn more about our benefits.