General Manager II - Store 6659 - Simpsonville, SC

About the role

A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This is a professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, and parts knowledge, with the ability to identify, troubleshoot, and project assist for DIY. Responsibilities include developing and maintaining Professional Customer relationships and program growth, and being accountable for achieving financial metrics while maintaining service and appearance standards.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing Customer action plans
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members
• Provide DIY service including battery installation, testing, wiper installation, etc.
• Assist District/Region in other functions upon request

Requirements

Experience: 2‑3 years of experience managing a team of 10‑20 Team Members in a fast‑paced, highly dynamic retail environment; proven success managing profitability and demonstrating financial and business acumen.

Education: High school diploma or GED; Bachelor’s degree in business or a related area preferred.

Certificates & Licenses: Valid driver’s license required; ASE certification preferred but not required.

Physical Demands: While performing duties, the employee will predominantly be walking or standing; must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Required vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment: Usually working inside, with occasional outdoor exposure to various weather conditions while installing batteries and wiper blades. May be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is typically moderate.

Skills

• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers, and upper management
• Use Microsoft software effectively (Word, Excel required;