General Manager II - Store 2360 - Midlothian, VA

About the role

A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This is a professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY.

Responsibilities

Primary responsibilities include achieving overall store sales goals and service objectives, managing and growing Professional Customer relationships/sales, and selection, hiring, development, performance management, coaching, scheduling and engagement of store Team Members. The General Manager is also responsible for ensuring execution of all inventory and operational standards, coaching Team Members to deliver on Customer expectations, and managing on-duty responsibilities.

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales
• Selection, hiring, development, performance management, coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach Team Members to deliver on Customer expectations
• Manager on duty responsibilities

Secondary responsibilities include providing DIY service, assisting the District/Region in other functions upon request, and leading change management.

• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request
• Lead change management

Requirements

The General Manager must have a working knowledge of automotive systems, be able to speak and write English, and have effective communication skills. They must also be able to calculate figures and amounts, review and analyze business reports, and hold others accountable.

• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus)
• Effective communication skills
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Review and analyze business reports, such as profit and loss statement (P&L)

Qualifications

The ideal candidate will have 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environment, with successful experience managing profitability and proven financial and business acumen.

• 2-3 years of experience managing a team of 10-20 Team Members
• Successful experience managing profitability
• Proven financial and business acumen

Education

A high school diploma or general education degree (GED) is required, with a Bachelor’s degree in business or a related area preferred.

Skills

The General Manager must have the ability to execute and train project and product quality recommendations, advanced parts lookup and sourcing, and the ability to execute and train all store operational processes and procedures.

• Ability to execute and train project and product quality recommendations
• Advanced parts lookup and sourcing
• Ability to execute and train all store operational processes and procedures

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Pay

The good faith estimate for this role is between $57,400.00 USD and $70,300.00 USD salary for a new team member, depending on factors such as geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position.

Schedule

The position requires a minimum of 50-55 hours per week (excluding meal break periods), with an average schedule of 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands.