General Manager II
Service Experts · Mesa, AZ · 1 wk ago
ManagementFull-time
Location: 6938 E Parkway Norte, Mesa, AZ 85212
Pay: Salary + Annual Bonus Opportunity
Responsibilities
- Analyze the operating statement for both the center and individual departments and take appropriate action.
- Prepare/review the GM report and take appropriate action.
- Analyze determinants of profitability and take appropriate actions to adjust.
- Ensure employee payroll processes are accurate and on time.
- Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
- Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; coach salespeople.
- Ensure effective customer communications.
- Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
- Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
- Develop employees and seek promotional opportunities for employees on a company-wide basis.
- Utilize established Vendor Programs whenever appropriate.
- Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.
Requirements
- BS or BA Degree in Business Administration or Operations preferred
- 5+ years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred)
- Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet)
- Minimum 5+ years of experience
- Minimum Bachelor's Degree
Benefits
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical / Dental / Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protect you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
- Career Development opportunities