General Manager - Hotel Hospitality

About the role

We are seeking an experienced and motivated General Manager to lead one of our branded hotels in Auburn Hills, Michigan. Our portfolio includes Hilton, IHG, and Marriott hotels, and we are looking for a dynamic leader who can deliver exceptional guest experiences, drive financial performance, and foster a positive culture for our team.

Responsibilities

• Provide overall leadership and strategic direction for daily hotel operations.
• Ensure consistent delivery of exceptional guest service and brand-quality standards.
• Lead, mentor, and develop department managers and staff to build a high-performing team.
• Oversee all financial aspects of the hotel, including forecasting, budgeting, and cost control.
• Drive revenue through effective sales, marketing, and revenue management strategies.
• Maintain compliance with brand standards, safety regulations, and company policies.
• Establish and nurture relationships with guests, team members, ownership, and the local community.
• Monitor key performance indicators (KPIs) to achieve profitability and operational excellence.

Requirements

• Minimum 3-5 years of hotel management experience; General Manager experience preferred.
• Strong leadership, communication, and decision-making skills.
• Proven ability to manage budgets, P&L statements, and financial performance.
• Experience with Hilton, IHG, or Marriott systems and standards highly desirable.
• Passion for hospitality, guest satisfaction, and team development.
• Bachelor’s degree in Hospitality Management, Business, or related field preferred (but not required).