General Manager - Home2 Suites by Hilton Helena MT

Responsibilities

• Managing and optimizing hotel operations: Leading the hotel with strategic oversight of all departments, ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, driving operational excellence and a seamless guest experience. Identifying inefficiencies and leveraging guest feedback to implement targeted improvements that enhance workflow, reduce waste, and elevate service.
• Managing commercial financial performance: Taking full ownership of the property’s financial performance, including sales, revenue, and finance leading to growth, cost control, and profitability. Setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. Collaborating with the hotel’s commercial team and leading budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
• Communicating with key stakeholders: Serving as the primary point of contact for hotel owners and Hilton’s corporate leadership, maintaining alignment on business goals, operational strategies, and performance expectations. Delivering regular updates, collaborating on long-term planning, and acting as a trusted advisor, ensuring transparency and partnership at every level.
• Leading and developing on-property teams: Cultivating a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Inspiring engagement, accountability, and continuous growth through performance management, coaching, and recognition programs, empowering teams to deliver outstanding service while growing their own careers at Hilton.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive Benefits At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next