General Manager - Holiday Inn Express Holland

The Holiday Inn Express is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Position Summary As a General Manager you would be responsible for managing all aspects of the property, including leadership, management, and holding Team Members accountable, as well as exceeding guest expectations, while following government, Suburban Inns, and brand standards. Flexible Schedule Competitive Salary - negotiable based on experience Benefits Include: Hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full time Team MembersFlexible schedulesHoliday Pay8 hours of paid volunteer time per year Advancement and professional growth opportunitiesMonetary recognition programMonetary referral program100% paid maternity/paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valuedImplement general policies established by the Company Officers; direct their administration and execution in conjunction with Human ResourcesPlan, develop, and approve specific operational policies, programs, procedures, methods, rules, and regulations in concert with general policiesDevelop, maintain, and administer a sound organizational plan; initiate improvements as necessaryEstablish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programsAttend conferences, workshops, and meetings to keep abreast of current information and developments in the fieldCoordinate development of operating budgets; monitor monthly budget and other financial statements; take effective corrective action as requiredConsistently assure the property is operated in accordance with all applicable local, state, and federal lawsOversee the care and maintenance of all the property’s physical assets and facilitiesEstablish and monitor compliance with purchasing policies and procedures; review and approve purchasing procedures and requirementsManage cash flow and establish controls to safeguard fundsConfer with department heads and Human Resources about personnel related matters including compensation, job changes, performance evaluation, etcParticipate in selected community activities to enhance the prestige of the property; broaden the scope of the property’s operation by fulfilling the public obligations of the hotel as a participating member of the communityServe as a liaison between all management staff and Company OfficersDevelop, maintain, and disseminate a basic management philosophy to guide all employees toward optimal operating results, employee morale, and guest satisfactionProvide reports and other support material for executive useEstablish and approve workloads, work methods, and performance standardsMaintain relations with police, fire, and other governmental agenciesDirect purchase, receiving, storage, issuing, preparation, and control of all products, supplies and equipmentEnsure proper cleanliness and sanitation of all facilities and environments according to local health department, brand, and Suburban Inns standardsHandle emergencies such as fires, accidents, and breaches of security promptly and in personEmphasize property-wide safety and security through training, inspection, and preventative enforcementConvene and preside over meetings with departmental managers; conduct property wide personnel meetingsGive direction to and work closely with vendors, outside contractors, firms, and individuals providing services to the propertyLead, Manage, and Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns and the brand. Discipline Team Members as needed, according to Suburban Inns’ policiesMaintain unity between all departments of the property, while keeping an open line of communication between each of them as well as other propertiesRotate Manager on Duty shifts over the weekends for the hotelPerform property walk-arounds each day as needed, and address all issues encounteredFollow all Suburban Inns ProcessesExhibit regular and recurrent attendance recordsUndertake special projects requested by the Company Officers Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a bachelor’s degree or equivalent related experience. Two years of Assistant General Manager experience preferred. License, Training, and/or Certification Required: General Manager school through the brand, strong interpersonal and communication skills. Excellent driving record, valid driver license Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does involve travel to other Suburban Inns properties, client locations, or off-site meetings, sometimes overnight Uniform and Appearance Guidelines: Uniform: Professional attire according to Suburban Inns guidelines Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. Powered by JazzHR zngnFWlvZR