General Manager (Head Coach)

About the Role

South Block is expanding rapidly across the DMV and beyond, opening new locations and seeking leaders to drive that growth. As a Head Coach you will lead all aspects of store operations, build and develop a high‑performing team, nurture a people‑first culture, and receive support to expand your own skills and career.

Responsibilities

• Lead the store with positive energy, accountability, and a focus on people and performance.
• Manage performance, people, and overall operations.
• Hire, train, and develop team members to deliver exceptional guest experiences on every shift.
• Create schedules that balance business needs with team well‑being.
• Keep daily operations running smoothly.
• Build future leaders and maintain a strong internal bench.
• Foster a culture and community that people love to be part of.

Requirements

• 2+ years of management experience in the food & beverage industry.
• Hospitality mindset with a passion for people, culture, and the guest experience.
• Hands‑on leadership style.
• Calm, flexible, and solution‑oriented in a fast‑paced environment.
• Must be 18 years or older.
• Ability to stand for long periods and lift up to 25 lb.

Core Values

• Believe in Yourself – Bring your authentic self every day.
• Spread Good Vibes – Foster fist bumps, smiles, and meaningful connections.
• Small Acts Have Big Impacts – Every action, no matter how small, counts.
• We Are One Block – We win together.

Pay & Perks

• $60,000–$70,000 base salary.
• Quarterly bonus potential up to $10,000 per year.
• Deferred profit‑sharing up to $12,000 per year.
• Medical, dental, vision coverage plus HSA contributions.
• Unlimited flexible PTO.
• Free shift meals and a 25 % discount.
• Monthly parking reimbursement at select locations.
• Technology stipend.
• LifeMart discounts (childcare, auto, electronics, & more).

Benefits

• Supportive, team‑first culture with reasonable hours.
• No kitchens, fryers, or cooking required.
• Opportunities for career growth and leadership development.
• Access to a community that invests in your future.