General Manager - GLEN MILLS
FGG Spa, LLC · Glen Mills, PA · Yesterday
On-siteManagementFull-time
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Responsibilities
- Own spa performance while developing a team that consistently delivers results
- Lead Business Spa operations and overall performance
- Sales growth, membership performance, and profitability
- Key metrics, reporting, and P&L ownership
- Build the Team
- Recruit, hire, and retain a high-performing team
- Lead, coach, and develop your team with a people-first mindset
- Build a culture of accountability, engagement, and service excellence
- Ensure a World Class Client experience (WCCE) across all touchpoints
- Drive the Results
- Increase revenue through memberships, service utilization, and retail performance
- Use reporting and data to identify opportunities and improve results
- Optimize scheduling and staffing to support both service and business needs
- Execute local marketing and community outreach initiatives
Requirements
- 3–5 years of leadership experience
- Proven success driving sales and team performance
- Strong communication and leadership skills
- A balance of people leadership and business acumen
- Strong experience working with KPIs is required
- P&L experience strongly preferred
- Comfort in a fast-paced environment
- Flexible schedule (nights/weekends/holidays)