Jobs · Management · California

General Manager, Gaylord Pacific Resort & Convention Center

Gaylord Hotels · Chula Vista, CA · 4 wk ago
On-siteManagement$370k–$515k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Given text includes: - Additional Information: Relocation Assistance Available, Job Number, Job Category, Location, Schedule Full Time, Located Remotely? N, Position Type Management, Pay Range: $370,000-$514,500 annually, Bonus Eligible: Y, Stock Package: Y. - Job Summary: description. - CANDIDATE PROFILE: Education And Experience, Preferred General Manager experience, Ability and willingness to work flexible hours..., Property industry work experience... - JOB SPECIFIC TASKS: many bullet-like paragraphs: Business Strategy Development, Business Strategy Execution, Sales and Marketing, Talent Management and Organizational Capability, Business Information Analysis, Employee and Labor Relations, Revenue Management, Owner Relations, Customer and Public Relations Management, Company/Brand Policy, Procedures, And Standards Compliance. - Then some boilerplate about equal opportunity etc. Remove that. We need to produce sections: maybe "About the role" (Job Summary), "Responsibilities" (list of tasks), "Requirements" (Education and Experience, etc.), "Qualifications" maybe overlapping, "Skills" maybe not explicit, "Benefits" (Relocation Assistance Available, Bonus Eligible, Stock Package), "Pay" (Pay Range), "Schedule" (Full Time). Also maybe "Location" but not required heading. We must not repeat job title as heading. No Job ID etc. We must not create sections with filler like "commensurate with experience". We have actual content. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to remove boilerplate: equal opportunity, legal, etc. Also remove duplicated lines. We need to output only HTML fragment. Let's extract content. Job Summary paragraph: "Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers." That's prose. Responsibilities: The JOB SPECIFIC TASKS list each heading with description. We could treat each as a list item under Responsibilities. Or we could make separate sections for each? The instruction: prefer a few substantive sections over many thin ones. So we can group them under Responsibilities as a list. Thus

    Responsibilities

    then
    • each task description. We need to preserve all detail: each task description includes multiple sentences. We'll put each as
    • containing the sentences (maybe as

      inside? but instruction: use

      • for any list of duties/requirements/benefits. So each duty as
      • with its text. Now Requirements/Education: The CANDIDATE PROFILE includes Education And Experience: two options (2-year degree + 8 years OR 4-year bachelor's + 6 years). Preferred General Manager experience. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. We could put these under Requirements as a list. Qualifications maybe similar; but we can combine Education and Experience as Requirements; maybe Skills not explicit; we could omit Skills if no specific skill list. Benefits: Relocation Assistance Available, Bonus Eligible: Y, Stock Package: Y. Also maybe other benefits not mentioned. We'll list those. Pay: Pay Range: $370,000-$514,500 annually. Schedule: Full Time. Also maybe Location but not required heading. We need to ensure we don't create sections with placeholder like "not specified". We have actual. Now produce HTML. Structure:

        About the role

        ... job summary ...

        Responsibilities

        • Business Strategy Development: Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.
        • Business Strategy Execution: Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
        • Sales and Marketing: Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
        • Talent Management and Organizational Capability: Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
        • Business Information Analysis: Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
        • Employee and Labor Relations: Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
        • Revenue Management: Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
        • Owner Relations: Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
        • Customer and Public Relations Management: Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).
        • Company/Brand Policy, Procedures, And Standards Compliance: Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.

        Requirements

        • Education and Experience: Either a 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 8 years’ experience in management operations, sales and marketing, finance and accounting, or related professional area; OR a 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years’ experience in the same areas.
        • Preferred: General Manager experience in limited or full-service property.
        • Ability and willingness to work flexible hours including weekends, holidays and late nights.
        • Property industry work experience demonstrating progressive career growth and a pattern of exceptional performance.

        Benefits

        • Relocation Assistance Available
        • Bonus Eligible: Yes
        • Stock Package: Yes

        Pay

        Pay Range: $370,000-$514,500 annually

        Schedule

        Full Time

        We should not include location heading. Also we might include "Location" as a paragraph? Not required heading. Could include as

        Location: 1000 H Street, CHULA VISTA CA 91910, United States

        but not under a heading. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. So we could include location in a

        maybe before sections. But not required. Might be okay to include as a short paragraph. We need to output only HTML fragment. No extra text. Let's craft final HTML. Check for any duplicated lines: we have not duplicated. Check for any boilerplate removed: we removed equal opportunity etc. Check that we didn't invent content: all from posting. Check that we didn't miss any substantive info: The job summary included all. The responsibilities covered all JOB SPECIFIC TASKS. The requirements covered CANDIDATE PROFILE. Benefits covered relocation assistance, bonus eligible, stock package. Pay covered. Schedule covered. We might also include "Position Type Management" maybe as a minor metadata; could fold into a

        but not required. Could add a

        Position Type: Management

        but not under heading. Might be okay but optional. The instruction: prefer few substantive sections over many thin ones. Adding a paragraph for position type is minor metadata; we could fold into a short

        before sections. Let's add a

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