General Manager - Fun Mountain
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to map content to these headings appropriately.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, application instructions, etc.
We need to preserve all substantive info. Use - for any list of duties/requirements/benefits, and
for prose.
We should include sections only when posting has real specific content. Avoid headings with filler like "commensurate with experience". No Pay/Schedule/Benefits unless posting actually states them. Benefits are stated: "Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more!" So we can include Benefits section.
Pay: not mentioned. Schedule: not mentioned (though full-time indicated). We could include Schedule if posting states full-time? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state full-time under MANAGEMENT LEVEL: "Is this role typically ☒ full-time, ☐ part-time, or ☐ both?" So schedule info is present: full-time. So we can include Schedule section with that info.
We need to decide headings: About the role (could map to POSITION SUMMARY). Responsibilities (ESSENTIAL FUNCTIONS). Requirements (EXPERIENCE/QUALIFICATIONS). Qualifications maybe overlapping; but we can combine? The instruction: prefer a few substantive sections over many thin ones. Could have About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. Knowledge, Skills, and Ability could go under Skills. Independent Judgement and Management Level maybe part of Requirements or Skills? Might be too thin. Could incorporate into Requirements or Skills.
We need to avoid duplication. Let's extract content.
POSITION SUMMARY: "The General Manager is responsible for overseeing the entire operations of the Fun Mountain facility. This position will be responsible for managing both Food and Beverage operations as well as all games, bowling and guest attractions."
ESSENTIAL FUNCTIONS: list of duties (many bullet-like sentences). We'll turn into
- .
EXPERIENCE/QUALIFICATIONS: includes Minimum Degree Required, Preferred Degree, Certifications, Years of experience, etc.
KNOWLEDGE, SKILLS, AND ABILITY: list of skill categories with descriptions.
TRAVEL REQUIREMENTS: N/A (we should drop because it's N/A, no content). PHYSICAL REQUIREMENTS: details about lifting etc. Could be included maybe under Requirements? But it's substantive. Could create a section? Not in allowed headings list; but we could incorporate into Requirements or maybe a separate section like "Physical Requirements" not in list; but instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map physical requirements into Requirements or maybe Skills? Probably Requirements.
INDEPENDENT JUDGEMENT: could be part of Requirements or Skills.
MANAGEMENT LEVEL: includes info about direct reports, full-time, email access. Could go into Schedule (full-time) and maybe Requirements (direct reports). But we have limited headings.
Benefits: we have Benefits Summary.
Thus we can produce sections:
About the role
POSITION SUMMARY content.
Responsibilities
- ...
(list each essential function)
Requirements
- Minimum Degree Required: High School Diploma or Equivalent
- Preferred Degree: Bachelor's Degree in Business Management
- Preferred Degree: Hospitality Management Certificate(s) or License(s): Manager food handler and beverage service certifications (will provide if needed)
- Years of experience: At least 5 years previous leadership experience, or a combination of education and experience from which a comparable amount of knowledge is acquired
- At least 5 years of Food and Beverage experience is preferred. (or multi-unit operation experience preferred)
- At least 5 years of hospitality management experience preferred
- Physical requirements: Regularly completes computer work, walks, and stands. Occasionally sits and lifts up to 50lbs. Computer Work Additional Physical Requirements Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds
- Independent judgment: Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor. Develops strategic direction, goals, plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires a high degree of independent judgment and problem solving of complex problems.
- Management level: Non-Exempt: ☐ Hourly Exempt: ☐ Individual Contributor ☐ Supervisor ☐ Manager ☐ Sr Manager ☐ Director ☐ Sr Director ☐ Executive. How many direct reports will this role have? 15-50 varies by location. Is this role typically ☒ full-time, ☐ part-time, or ☐ both? Will this role need email access? ☒ Yes ☐ No
But that mixes many items; maybe better to split into Requirements and Skills.
We have Skills section for KNOWLEDGE, SKILLS, AND ABILITY.
Thus:
Skills
- Analytical and Critical Thinking - ...
... etc.
Benefits section: Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Schedule section: Schedule
Full-time position.
(maybe also mention email access required). Could include email access.
We must not repeat job title. No extra fluff.
We must ensure we don't include boilerplate like EEO, reasonable accommodation, etc. Remove those.
Also remove "TRAVEL REQUIREMENTS: N/A" (drop). Remove "PHYSICAL REQUIREMENTS" we incorporated.
We need to ensure we preserve all substantive info: The essential functions list is long; we need to capture each bullet.
Let's extract essential functions sentences:
- Routinely inspect areas of ownership to observe processes, guest experiences and to gather feedback from guests and associates
- Hold regular meetings with leadership to promote coordination, growth and communication
- Continually evaluate existing offerings and develop new activities and services in order to exceed guests’ expectations
- Handling complaints, and oversee the service recovery procedures
- Provide leadership and direction to management and hourly associates
- Strive to exceed the budgeted revenue predictions, within expense and payroll guidelines
- Ensure security and emergency procedures are in place as required by company policy and/or federal and state regulations
- Oversee purchasing in accordance with the budget outline and as required by company policy
- Ensure that labor and other costs are managed appropriately meeting or exceeding profit goals
- Prepare a variety of administrative/operations reports and records, timesheets, daily staffing reports, inventories, cash reports etc
- Ensure that alcoholic beverages are served within the rules proscribed by the Missouri Department of Public Safety Alcohol and Tobacco Control
- Ensure that food is served within the rules proscribed by the Taney County Department of Health and Safety
- Ensure that local and state applicable health and safety procedures and regulations are followed and maintained
- Work with Ownership, Big Cedar Leadership and Contractors to ensure that construction projects are completed on time to vision and budget
- Supervise and assist as necessary with all operations, which may include guest service; checking-in guest reservations; cleaning, organizing, service, dining area attention; bussing, resetting tables; bartending, menu development, large party reservations; line set up and restocking, expediting, etc
- ALL OTHER DUTIES AS ASSIGNED
We'll turn each into - .
Now experience/qualifications: we need to capture all.
List:
- Minimum Degree Required: High School Diploma or Equivalent
- Preferred Degree: Bachelor's Degree in Business Management
- Hospitality Management Certificate(s) or License(s): Manager food handler and beverage service certifications (will provide if needed)
- Years of experience: At least 5 years previous leadership experience, or a combination of education and experience from which a comparable amount of knowledge is acquired
- At least 5 years of Food and Beverage experience is preferred. (or multi-unit operation experience preferred)
- At least 5 years of hospitality management experience preferred
We could also include "Preferred Degree: Bachelor's Degree in Business Management Hospitality Management" but it's two separate lines; we keep as separate.
Now knowledge, skills, and ability list:
- Analytical and Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems
- Guest and Personal Service -The knowledge of principles and processes for providing guest and personal services. This includes guests’ needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
- Number Facility - the ability to add, subtract, multiply, or divide quickly and correctly. Including the ability to calculate figures and amounts in relation to recipes for volume, ounces, etc
- Language - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or employees of organization
- Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment
- Teamwork - Skilled at building a cohesive team relationship and facilitating goal accomplishment
- Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message
- Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently
- Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities, using effective approaches for choosing a course of action or developing solutions
We'll put each as
- .
Now benefits list we already have.
Schedule: full-time, email access required.
We could also mention "Will this role need email access?
for prose. We should include sections only when posting has real specific content. Avoid headings with filler like "commensurate with experience". No Pay/Schedule/Benefits unless posting actually states them. Benefits are stated: "Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more!" So we can include Benefits section. Pay: not mentioned. Schedule: not mentioned (though full-time indicated). We could include Schedule if posting states full-time? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state full-time under MANAGEMENT LEVEL: "Is this role typically ☒ full-time, ☐ part-time, or ☐ both?" So schedule info is present: full-time. So we can include Schedule section with that info. We need to decide headings: About the role (could map to POSITION SUMMARY). Responsibilities (ESSENTIAL FUNCTIONS). Requirements (EXPERIENCE/QUALIFICATIONS). Qualifications maybe overlapping; but we can combine? The instruction: prefer a few substantive sections over many thin ones. Could have About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. Knowledge, Skills, and Ability could go under Skills. Independent Judgement and Management Level maybe part of Requirements or Skills? Might be too thin. Could incorporate into Requirements or Skills. We need to avoid duplication. Let's extract content. POSITION SUMMARY: "The General Manager is responsible for overseeing the entire operations of the Fun Mountain facility. This position will be responsible for managing both Food and Beverage operations as well as all games, bowling and guest attractions." ESSENTIAL FUNCTIONS: list of duties (many bullet-like sentences). We'll turn into
- .
EXPERIENCE/QUALIFICATIONS: includes Minimum Degree Required, Preferred Degree, Certifications, Years of experience, etc.
KNOWLEDGE, SKILLS, AND ABILITY: list of skill categories with descriptions.
TRAVEL REQUIREMENTS: N/A (we should drop because it's N/A, no content). PHYSICAL REQUIREMENTS: details about lifting etc. Could be included maybe under Requirements? But it's substantive. Could create a section? Not in allowed headings list; but we could incorporate into Requirements or maybe a separate section like "Physical Requirements" not in list; but instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map physical requirements into Requirements or maybe Skills? Probably Requirements. INDEPENDENT JUDGEMENT: could be part of Requirements or Skills. MANAGEMENT LEVEL: includes info about direct reports, full-time, email access. Could go into Schedule (full-time) and maybe Requirements (direct reports). But we have limited headings. Benefits: we have Benefits Summary. Thus we can produce sections:
About the role
POSITION SUMMARY content.
Responsibilities
- ...
Requirements
- Minimum Degree Required: High School Diploma or Equivalent
- Preferred Degree: Bachelor's Degree in Business Management
- Preferred Degree: Hospitality Management Certificate(s) or License(s): Manager food handler and beverage service certifications (will provide if needed)
- Years of experience: At least 5 years previous leadership experience, or a combination of education and experience from which a comparable amount of knowledge is acquired
- At least 5 years of Food and Beverage experience is preferred. (or multi-unit operation experience preferred)
- At least 5 years of hospitality management experience preferred
- Physical requirements: Regularly completes computer work, walks, and stands. Occasionally sits and lifts up to 50lbs. Computer Work Additional Physical Requirements Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds
- Independent judgment: Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor. Develops strategic direction, goals, plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires a high degree of independent judgment and problem solving of complex problems.
- Management level: Non-Exempt: ☐ Hourly Exempt: ☐ Individual Contributor ☐ Supervisor ☐ Manager ☐ Sr Manager ☐ Director ☐ Sr Director ☐ Executive. How many direct reports will this role have? 15-50 varies by location. Is this role typically ☒ full-time, ☐ part-time, or ☐ both? Will this role need email access? ☒ Yes ☐ No
Skills
- Analytical and Critical Thinking - ... ... etc.
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Schedule
Full-time position.
(maybe also mention email access required). Could include email access. We must not repeat job title. No extra fluff. We must ensure we don't include boilerplate like EEO, reasonable accommodation, etc. Remove those. Also remove "TRAVEL REQUIREMENTS: N/A" (drop). Remove "PHYSICAL REQUIREMENTS" we incorporated. We need to ensure we preserve all substantive info: The essential functions list is long; we need to capture each bullet. Let's extract essential functions sentences: - Routinely inspect areas of ownership to observe processes, guest experiences and to gather feedback from guests and associates - Hold regular meetings with leadership to promote coordination, growth and communication - Continually evaluate existing offerings and develop new activities and services in order to exceed guests’ expectations - Handling complaints, and oversee the service recovery procedures - Provide leadership and direction to management and hourly associates - Strive to exceed the budgeted revenue predictions, within expense and payroll guidelines - Ensure security and emergency procedures are in place as required by company policy and/or federal and state regulations - Oversee purchasing in accordance with the budget outline and as required by company policy - Ensure that labor and other costs are managed appropriately meeting or exceeding profit goals - Prepare a variety of administrative/operations reports and records, timesheets, daily staffing reports, inventories, cash reports etc - Ensure that alcoholic beverages are served within the rules proscribed by the Missouri Department of Public Safety Alcohol and Tobacco Control - Ensure that food is served within the rules proscribed by the Taney County Department of Health and Safety - Ensure that local and state applicable health and safety procedures and regulations are followed and maintained - Work with Ownership, Big Cedar Leadership and Contractors to ensure that construction projects are completed on time to vision and budget - Supervise and assist as necessary with all operations, which may include guest service; checking-in guest reservations; cleaning, organizing, service, dining area attention; bussing, resetting tables; bartending, menu development, large party reservations; line set up and restocking, expediting, etc - ALL OTHER DUTIES AS ASSIGNED We'll turn each into