General Manager (FT, Year-Round)

About the role

Horizon Outdoor Hospitality is seeking an experienced, hands-on General Manager to lead operations at Texas Palms RV Park, a beautiful 100-site RV community located in Dayton, Texas. As General Manager, you'll oversee the day-to-day operations of the property while creating a welcoming environment for guests, supporting your team, and ensuring the park is maintained to the highest standards.

Responsibilities

• Lead all daily park operations, ensuring exceptional guest satisfaction
• Deliver outstanding customer service and resolve guest concerns professionally
• Recruit, train, coach, and lead on-site team members
• Manage reservations, occupancy, and revenue performance
• Oversee budgeting, expense management, and financial reporting
• Ensure the property is clean, safe, and well-maintained through regular inspections
• Coordinate maintenance projects and vendor relationships
• Ensure compliance with company policies, safety standards, and local regulations
• Foster a positive, welcoming atmosphere for both guests and long-term residents

Requirements

• Must pass background check
• Must have valid driver license
• Previous experience managing an RV park, campground, hotel, resort, or similar hospitality property preferred
• Proven leadership experience with the ability to motivate and develop a team
• Strong customer service and conflict-resolution skills
• Excellent organizational and communication abilities
• Comfortable using reservation software, Microsoft Office, and basic technology
• Experience with budgeting and financial management is a plus
• Self-motivated, dependable, and able to manage multiple priorities
• A positive attitude and a genuine passion for hospitality

Benefits

• Competitive salary (based on experience)
• Free RV site
• Health, Dental, Vision & other career-like benefits
• Opportunity for professional growth in a hospitality role