General Manager for Popeyes - Tuskegee

Responsibilities

• Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
• Ensure compliance with Popeyes operational standards, policies, and procedures.
• Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
• Monitor and control food and labor costs to optimize profitability.
• Conduct regular inventory checks, order supplies, and manage stock levels.
• Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement marketing and promotional activities to drive sales and increase customer engagement.
• Develop and implement strategies to improve operational efficiency and maximize productivity.
• Collaborate with regional and corporate management to achieve business objectives.

Requirements

• Previous experience in a restaurant management role, preferably in the fast-food industry.
• Strong leadership skills and ability to effectively manage and motivate a team.
• Excellent interpersonal and communication skills.
• In-depth knowledge of food safety and sanitation regulations.
• Proficient in financial management and budgeting.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Strong problem-solving and decision-making skills.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retail savings plans with employer contributions.
• Paid time off and vacation days.
• Career advancement opportunities within the Popeyes franchise.
• Ongoing training and professional development programs.
• Employee discounts on meals and merchandise.
• Positive and inclusive work environment.
• Opportunity to be part of a well-established and respected brand in the fast-food industry.
• Potential for regional or corporate management positions within the organization.

People Development

• Develops managerial and leadership abilities of restaurant management staff.
• Consistently and constantly reinforces company values.
• Conducts meetings with restaurant management team on a regular basis.
• Provides coaching and feedback on an ongoing basis.

Employee Relations

• Conducts investigations as required.
• Involves the Director of Operations and Human Resources as appropriate to resolve issues.
• Coaches restaurant management for improved performance.
• Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.

Administration

• Maintains compliance with all state, local and federal regulations, as well as company policies and procedures.
• Performs loss prevention audits to ensure all laws are being followed.
• Completes all required financial reports accurately.
• Responds to P&L statements and takes corrective action as necessary.
• Acts as liaison between the field and home office.