General Manager-Fairfield Inn by Marriott

About the role

Hotel General Manager position at Fairfield by Marriott Inn & Suites Lebanon, 410 Gateway Ave, Lebanon, IN 46052.

Responsibilities

• Providing good leadership, communication, and coordination to team members ensuring smooth operation.
• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead all key property issues including capital projects, customer service, and refurbishment.
• Handling complaints, and overseeing the service recovery procedures.
• Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and sales Plan and Capital Budget.
• Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long-term strategic goals for the property.
• Developing improvement actions, and carrying out cost savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies.
• Closely monitor the hotel’s business reports daily and make decisions accordingly.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.
• Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial report for the owners and stakeholders.
• Draw up plans and budgets (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting