General Manager-Distribution Center

Key Responsibilities

• Execute company-defined operational processes with speed, accuracy, and innovation
• Oversee all warehouse operations: receiving, inventory management, fulfillment, and shipping
• Lead continuous improvement initiatives to increase efficiency and reduce costs, scrap, and damage
• Ensure a safe, clean, and compliant facility by enforcing all company and OSHA standards
• Take full P&L ownership of the distribution center
• Identify opportunities to enhance profitability through smarter workflows, resource planning, and operational improvements
• Conduct proactive sales outreach and customer engagement to grow revenue
• Use data and KPIs to measure performance and drive decisions aligned with business goals
• Recruit, coach, and lead a team of warehouse, delivery, and office personnel
• Foster a culture of accountability, safety, teamwork, and empowerment
• Develop future leaders by mentoring and growing internal talent
• Build strong relationships with customers through responsiveness, service excellence, and problem-solving
• Act as the face of the distribution center with a strong focus on customer experience and long-term partnerships
• Take a proactive approach to resolving customer concerns and ensuring a smooth delivery experience
• Work closely with the sales team to communicate and understand market pricing dynamics and customer concerns

Required Qualifications

• Minimum 3 years of warehouse or distribution center management experience
• Demonstrated success managing budgets, P&L statements, and logistics operations
• Proven ability to motivate, lead, and develop teams in a fast-paced, hands-on environment
• Strong interpersonal, verbal, and written communication skills — especially in customer-facing settings
• Experience working with external customers
• Mechanically inclined with working knowledge of hand and power tools
• College degree or equivalent combination of education and experience
• Valid driver’s license required

Working Conditions

• Fast-paced, high-volume distribution environment
• Non-climate-controlled warehouse with frequent lifting (50–75 lbs.), standing, and manual labor
• Requires attention to detail, accuracy, and adaptability to shifting priorities