General Manager - Derby, KS

About the role

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Responsibilities

• Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met.
• Create an environment where pets and pet parents feel welcomed, supported, and cared for.
• Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets.
• Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service.
• Leverage Petco tools, programs, and insights to grow the business.
• Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Execute merchandising, inventory, and operational processes to brand and safety standards.
• Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact.

Requirements

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Qualifications

• High school diploma or GED preferred.
• Completion of Petco leadership development programs may be required for internal candidates.

Skills

• Experience in retail management.
• Leadership and coaching skills.
• Financial and operational acumen.
• Effective communication and problem-solving abilities.
• A passion for pets and customer service.

Benefits

See Petco Total Rewards for details.

Pay

Details TBD.

Schedule

This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law.

Additional Information

This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law.