General Manager - Cotton On Bridgewater

About Us

Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, men’s, kids, body, accessories, and stationery. Our diverse global workforce of 20,000 team members is focused on delivering good, inspiring self-expression, and celebrating individuality.

About the Role

As the General Manager, you are ultimately responsible for leading all aspects of your store. This includes driving a positive, inclusive culture by leading, managing, and developing store team members to achieve sales and KPI targets, as well as ensuring long-term business growth in alignment with the company vision, core values, and established policies and procedures.

Responsibilities

• Lead and inspire a diverse, high-performing team to meet and exceed sales and KPI targets.
• Drive a positive, inclusive store culture that aligns with company values.
• Analyze and interpret sales, stock, and service delivery data to inform business decisions.
• Execute visual merchandising directives to maintain world-class standards.
• Ensure compliance with company policies and procedures for long-term business growth.
• Work a flexible schedule, including evenings, weekends, and holidays, to meet business needs.

Requirements

• 3+ years of retail management experience, preferably in fast fashion.
• Proven track record of leading and managing diverse, high-performing teams.
• Strong acumen in driving sales, stock management, and service delivery.
• Knowledge of retail merchandising practices and visual merchandising standards.
• Outstanding communication, customer service, and problem-solving skills.
• Ability to thrive in a fast-paced, ever-changing environment.

Physical Requirements

• Ability to move around the store throughout the shift/workday.
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks, stools/ladders).
• Ability to regularly squat/kneel (e.g., to access under-storage bins or during visual resets).
• Ability to safely use a ladder, step stool, or raised platform to complete required tasks.

Skills

• Passion for product, brands, fashion, and trends.
• Strong leadership and team development skills.
• Flexibility to adapt to changing business needs.

Benefits

• 50% team member discount for all brands/products.
• Competitive pay.
• Wellness support and 24/7 performance incentives.
• Comprehensive benefits for you and your family, including medical, dental, and vision.
• 401(k) matching program with financial literacy support.
• Development opportunities for career growth.
• Quarterly COG Awards and real-time recognition.

Pay

$65,000 - $80,000 per year (full-time salary position).