General Manager - Commercial Roofing

David M. Maines & Associates is a trusted commercial roofing contractor serving Pennsylvania and the Mid-Atlantic region. Since 1989, the company has provided reliable roofing solutions for commercial, industrial, institutional, and government facilities. Our team specializes in roof installation, repair, restoration, maintenance, and waterproofing services designed to protect buildings and extend the life of critical assets. We are always looking for dedicated professionals who want to grow their careers while contributing to high-quality work and exceptional service. ABOUT DAVID MAINES ASSOCIATES David M. Maines Associates (DMA) is a Pennsylvania-based commercial roofing company with decades of experience delivering quality roofing services to building owners, facility managers, and general contractors. As part of the Skybound Service Partners platform, DMA is building out its Florida operation and needs a business leader who can drive revenue growth, build a high-performing team, and create the client relationships that generate recurring work for years to come. POSITION SUMMARY The General Manager is the senior business leader for DMA's Florida operation. This role owns the full P&L: revenue growth, margin performance, team development, client relationships, and operational execution. The GM is responsible for growing the top line through direct business development and by enabling the sales team, delivering projects profitably, and building the customer loyalty that drives repeat and referral business. This is a leadership role for a commercially-minded operator who can build relationships in the field, hold a team accountable, and drive sustainable business growth. WHAT'S IN IT FOR YOU Competitive base salary + performance bonus tied to revenue and margin outcomesCompany truck and gas cardCompany laptop and phoneHealth insurancePaid time off and paid holidaysOpportunity to lead and grow a commercial roofing operation with the backing of a growing, PE-backed platform KEY RESPONSIBILITIES Revenue Growth & Business Development Drive top-line revenue growth across service, reroof, and new construction segmentsBuild and maintain a pipeline of commercial opportunities through direct outreach, referrals, and existing client relationshipsDevelop and grow relationships with building owners, facility managers, property management companies, and general contractorsLead the sales process on key accounts and strategic opportunities; support and coach the sales team to close their own pipelineIdentify and pursue recurring revenue opportunities: maintenance agreements, preferred vendor arrangements, and multi-site contracts Client Relationships & Recurring Revenue Serve as the senior relationship owner for DMA's most important clients in the Florida marketMaintain a Customer NPS above 70 through responsiveness, quality delivery, and proactive communicationEnsure client escalations, warranty issues, and service concerns are resolved quickly and professionallyCreate loyalty-driven client programs that turn completed projects into long-term recurring revenue relationshipsDrive 20%+ year-over-year growth in maintenance agreements and recurring service revenue Financial Performance & Margin Own the Florida P&L; manage revenue, gross margin, overhead, and EBITDA to budgetPartner with the VP of Operations and Service Manager to ensure production margin targets are met on all active projectsMonitor and manage financial performance weekly; identify variances and take corrective action in real timeSupport estimating and sales with pricing strategy, margin discipline, and competitive positioning Team Building & Operational Leadership Build and lead a high-performing team across sales, production, and service; hire, develop, and hold leaders accountableEstablish clear performance expectations, KPIs, and development plans for direct reportsFoster a culture of accountability, grit, and continuous improvement across the organizationPartner with the VP of Operations and Service Manager on production and service planning, crew capacity, and project deliveryEnsure all operations are conducted safely, in compliance with OSHA standards, and in alignment with DMA's quality standards Reporting & Collaboration Report directly to the President / Owner; provide weekly updates on revenue, pipeline, margin, and team performanceCollaborate with the Skybound platform team on best practices, shared resources, and growth strategyMaintain accurate pipeline forecasts and operational reporting through CRM and project management systems QUALIFICATIONS Required 5+ years of leadership experience in commercial roofing, including direct responsibility for revenue growth, margin performance, and team developmentProven track record of driving revenue growth through business development and client relationship management in commercial roofing or constructionHistory of building strong, recurring client relationships with building owners, facility managers, and general contractorsStrong financial acumen: experience owning a P&L and delivering results against revenue and margin targetsDemonstrated ability to build, lead, and develop teams in a field-based commercial roofing environmentStrong communication and commercial presence: effective with clients, crews, and executive leadership alikeValid driver's license and ability to travel across the FL territory regularly Preferred Existing network of commercial relationships in the Central Florida / Tampa Bay marketFamiliarity with CRM and field service management platformsBilingual (English/Spanish) a plus Thank you for considering a career with David M. Maines & Associates. We believe great teams are built on diverse perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We invest in our people and provide competitive pay, benefits, and a supportive work environment where your skills and contributions matter.