General Manager-Commercial HVAC

Overview

The Director of Asset Manager is responsible for providing leadership and direction to the asset management team. This includes overseeing successful implementation and account management through the long-term obligation to the customer.

Responsibilities

• Makes safety the number one priority at each customer site.
• Develops and implements an execution plan to maximize overall business objectives and ensure maximum profitability.
• Develops and implements an account management plan for each customer, including communication strategies to identify, manage, and share best practices and company resources.
• Provides business development that expands customer penetration through new sites or offerings.
• Hires and disciplines team members.
• Reviews monthly Key Performance Indicators (KPIs): customer reports, account receivables, and billings by SPE, completed maintenance and repairs.
• Reviews and presents annual plans by site.
• Provides a plan for each site for capital improvements.
• Works with the team to implement improvements as needed.
• Reviews and presents status updates to SPE boards' status updates as needed.
• Evaluates performance of each account relative to customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues.
• Allocates resources as needed to ensure the team meets customer commitments.
• Ensures compliance with state, local, and federal legal requirements and operates the business with the highest level of ethics.
• Ensures the quality of work meets corporate standards and project requirements.

Qualifications

• Required:
• Bachelor's Degree.
• Minimum of 10 years of successful and verifiable experience in P+L Management.
• Experience in managing multiple customers and sites.
• 5+ years' experience managing multiple sites of a Region or Customer System.
• Understanding of company policies and procedures, creating solutions, offering guidance, and managing accounts with minimal strategic guidance from executives.
• Passion for providing services and promoting safety on the job, along with the knowledge and ability to enforce safety policies within the department.
• Knowledge of facilities and asset management practices.
• Ability to create opportunities for business growth through customer management.
• Ability to manage profit and losses as well as report on quarterly and monthly projections.
• Ability to create a reliable financial forecast.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Versed in the industry and the Company's competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.
• Preferred:
• No specific qualifications listed.

Travel Requirements

0-5% of the time will be spent traveling to the job site(s)/office locations.

Physical Activities

• Climbing stairs.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.

Environmental Conditions

• Quiet environment.

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds.

Pay Range

USD $129,000.00 - USD $172,000.00 /Yr.