General Manager - Commercial AV Integration

Position Overview

The General Manager will serve as a key operational and cultural leader within the organization. This role is responsible for helping guide day-to-day business operations, supporting strategic growth initiatives, overseeing operational performance, and maintaining the people-first culture that has contributed to the company’s long-term success.

Qualifications

• Required:
• 7+ years of leadership experience within the commercial AV integration industry
• Strong operational leadership experience managing teams, workflows, and business processes
• Experience supporting enterprise-level AV integration projects and clients
• Proven ability to lead people-first teams while maintaining accountability and performance
• Strong understanding of business operations, KPIs, budgeting, and operational metrics
• Excellent communication, negotiation, and interpersonal skills
• Experience working cross-functionally with sales, operations, engineering, and finance teams
• Ability to adapt within fast-moving, evolving client environments
• Valid driver’s license and ability to travel as needed
• PREFERRED:
• Experience managing or scaling teams within a growing integration firm
• Exposure to managed services strategies and recurring revenue models
• Experience reviewing contracts, negotiating terms, or supporting enterprise procurement processes
• Familiarity with enterprise collaboration and UC technologies
• Industry certifications such as CTS, CTS-D, PMP, or similar leadership/operations credentials
• Experience within organizations supporting major enterprise brands, technology clients, or large-scale corporate environments

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Company Holidays
• Performance Bonus Opportunities
• Professional Development & Industry Training
• Collaborative Leadership Environment
• Long-Term Growth Opportunity within an Established Organization