General Manager - Charlotte, NC

Location: 3201 Parkside Dr, Charlotte, NC 28208
Reports to: Regional Vice President
Travel Requirements: Up to 90% (daily travel throughout the assigned area)
Position Type: Full‑Time
FLSA Status: Exempt

Company Overview

Real Floors, Inc. has been recognized as a Top Workplace for 11 years in a row. We foster a strong, positive, family‑oriented culture and highly value our employees, offering amazing benefits. As the leading wholesale flooring provider in the country, we deliver flooring installation services to the multi‑family industry (apartments, student housing) and the growing Single Family Rental Homes market.

About the role

We are seeking a driven, results‑focused General Manager to lead our branch to new heights. This role is ideal for someone with a strong sales background who thrives on closing deals, driving growth, and building lasting customer relationships. The General Manager will oversee staff, budgets, and daily operations while implementing strategies to boost profitability. Incentives are based on branch net income, providing direct rewards for success.

Responsibilities

• Supervise the day‑to‑day operations of the local warehouse facility.
• Devise and execute strategies to accomplish growth objectives.
• Maintain financial budgets and optimize expenditure.
• Enforce company policies and procedures.
• Foster a productive work environment conducive to professional development for employees.
• Collaborate with the HR team to oversee recruitment and training processes for new staff.
• Assess and enhance operational and financial performance.
• Lead the employee performance‑review process.
• Compile and present routine reports for senior management.
• Ensure adherence to health and safety regulations among staff.
• Offer resolutions to issues such as declining profits, interpersonal conflicts, and competitive challenges.
• Fulfill additional responsibilities as assigned.

Qualifications

• Demonstrated proficiency in the capacity of a General Manager or an equivalent managerial position.
• Bachelor’s degree in a related field (preferred).
• Valid driver’s license with a clean driving record.
• Proficient in strategic planning and financial budgeting.
• Excellent written and verbal communication and interpersonal skills.
• Comprehensive understanding of business processes and functions, including finance, human resources, procurement, and operations.
• Strong analytical capabilities for informed decision‑making.
• Ability to multitask and effectively manage time.
• Exceptional organizational prowess coupled with effective leadership abilities.
• Ability to handle stressful situations and work in a fast‑paced environment.
• Demonstrated ability to establish and maintain a strong team culture.
• Exemplary communication skills, both verbal and written.
• Demonstrated aptitude in problem‑solving within a professional context.

Benefits

• Paid Holidays
• PTO – Paid Time Off
• FREE Life Insurance
• FREE AD&D Insurance
• FREE Disability Insurance
• Health Care Insurance – company pays most of the cost
• Dental & Vision Care Insurance options
• 401(K) Retirement Plan with generous company match
• Fitness Reimbursement
• Referral Bonus
• Financial Wellness Classes
• Employee Loan Program
• Additional benefits