General Manager CD
Copart · Little Rock, AR · 2 wk ago
Information TechnologyFull-time
About the role
The General Manager at Copart, Inc. is responsible for overseeing the planning, organizing, leading, and controlling functions of the facility. This includes managing all aspects of the P-O-L-C framework to ensure the facility meets budget, revenue, and customer satisfaction standards.
Responsibilities
- Partners with HR to attract, recruit, develop, and retain a diverse, high-performing team.
- Trains and develops staff to meet company guidelines and expectations.
- Maintains continual, positive communication and feedback with staff, including delivering timely Annual Continuous Improvement Summaries (CIS).
- Manages team through an innovative, creative, and inspirational leadership style, holding staff consistently accountable with unbiased fairness to drive performance.
- Creates a highly engaged team environment that drives execution, innovation, productivity, and future leaders.
- Manages the day-to-day operations of the facility, becoming a Subject Matter Expert (SME) in all process areas, both in the office and with outside yard jobs and tasks.
- Recruits and maintains appropriate number of sub-haulers to manage logistical requirements.
- Manages performance of managers and staff to address opportunities quickly and take appropriate action if necessary.
- Ensures compliance with laws and regulations, including county, state, EPA, OSHA, and Department of Motor Vehicle regulations.
- Disseminates pertinent knowledge throughout the location to all employees to ensure transparency and clarity on company goals and initiatives.
- Manages customer relationships, including buyers, sellers, and internal customers.
- Identifies knowledge and skill gaps among the team and ensures remedies are in place.
- Communicates with all levels of leadership within the organization with tact and professionalism, both written and verbal.
- Supports local or non-local CAT events throughout the year.
- Understands and manages the assigned profit and loss statement, identifying ways to increase revenue and decrease costs.
Requirements
- Minimum of 2-3 years as a manager, military, or other relevant experience preferred.
- Proven track record of driving and achieving operational excellence and execution of corporate goals.
- Metric-driven.
- Strong track record on supporting change initiatives and ensuring the team can adapt to and manage change effectively and positively.
- Strong communication skills, able to adjust tone and communication style according to audience.
- Strong relationship-building skills.
- Strong critical thinking skills, using logic to identify alternative solutions to operational issues.
- Strong decision-making skills, considering benefits and risks to potential decisions.
- Strong listening skills, taking time to actively listen to issues or concerns to develop and execute solutions.
- Able to manage time effectively and prioritize tasks to meet new deadlines or productivity goals.
- Strong problem-solving skills.
- Able to multi-task and maintain a positive and motivated attitude with a strong sense of urgency.
- Bi-lingual a plus.
- Travel may be required.
- Valid Driver's License.
Qualifications
- Proven track record of driving and achieving operational excellence and execution of corporate goals.
- Strong communication skills with the ability to adjust tone/communication style according to audience.
- Strong relationship building skills.
- Strong critical thinking skills using logic to help identify alternative solutions to operational issues.
- Strong decision-making skills considering benefits and risks to potential decisions.
- Strong listening skills taking the time to actively listen to issues or concerns to help develop and execute on the solution.
- Able to manage time effectively and prioritize tasks to meet new deadlines or productivity goals.
- Strong problem-solving skills.
- Able to multi-task and stay positive and motivated with a strong sense of urgency.
- Bi-lingual a plus.
- Valid Driver's License.
Skills
- Communication skills.
- Leadership skills.
- Problem-solving skills.
- Time management skills.
Benefits
- Medical/Dental/Vision
- 401k plus a company match
- EAP - Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts Along With Many Other Employee Benefits
Pay
Commensurate with experience.
Schedule
N/A