General Manager (Cardiology out-patient setting)

Job Summary

We are seeking a dynamic and experienced General Manager to oversee the daily operations of our outpatient cardiology clinic in the Bronx. The General Manager will ensure high-quality patient care, operational efficiency, regulatory compliance, and effective team management. This leadership role will be pivotal in fostering a culture of excellence, patient satisfaction, and staff engagement.

Responsibilities

• Direct supervision of Medical Assistants and Receptionists

• Oversee medical assistant/provider assignments

• Oversee recruitment, training, and corrective action

• Provide guidance, mentorship, and performance improvement

• Manage staffing coverage at sites

• Direct supervision and ownership of provider schedules

• Optimize slot utilization

• KPI: Identify areas of opportunity to enhance schedule workflow efficiencies

• Identify opportunities to improve patient access

• Provide management and support to site expansion efforts

• Medical and office supply order and maintenance

• Ensure proper staffing for new provider onboarding

• Facilitate payroll for medical assistants and receptionists

Requirements

• Bachelor’s degree in Healthcare Administration, Business, or a related field (required)

• Minimum 3-5 years of healthcare management experience, preferably in an outpatient or cardiology setting

• Experience managing multidisciplinary teams in a fast-paced environment

• Knowledge of cardiology services, clinical workflows, and healthcare regulations

Skills

• Strong leadership and interpersonal skills

• Excellent organizational and problem-solving abilities

• Proficient in EMR systems (e.g., EPIC, eClinicalWorks) and Microsoft Office Suite

• Ability to analyze data and make data-driven decisions

• Fluent in English; bilingual in Spanish is a plus