General Manager | Brooklyn

Add a Spark to the Ordinary

• Hire, develop, and manage hospitality teams
• Manage inventory and supply chain ordering
• Love for coffee and customer service
• Experience working in a unionized environment
• Strong knowledge of specialty coffee, espresso and equipment
• Strong decision making and multitasking skills
• Strong interpersonal communication skills

Who We’re Looking For

• Experience hiring, developing and managing hospitality teams
• Experience managing inventory and supply chain ordering
• Loves coffee and customer service
• Experience working in a unionized environment is a plus
• Strong knowledge of specialty coffee, espresso and equipment is a must
• Strong decision making and multi-taking skills
• Strong interpersonal communication skills

What You’ll Own

• Create a motivating and engaging team culture
• Step in to cover scheduling gaps or time off in the store schedule
• Create and publish staff schedules
• Review and approve timecards and paid time off requests
• Recruit super star talent
• Oversee and validate the quality of training
• Ensure coffee accreditations are handled on time
• Work to maintain the very best team engagement scores
• Maintain food and beverage quality standards
• Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
• Spend 50-70% of your week leading by example behind the bar
• Maintain operational excellence
• Develop meaningful ties with neighborhood businesses
• Be a champion of your store’s financial performance
• Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
• Ensure your location meets operations and product quality audit standards

Requirements

• 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands
• Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days)

Benefits & Perks

• $67,000 - $75,000 annual salary
• 15 days of paid annual leave
• Three health plan options, with full coverage available for two employee-only tiers
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more!
• Regular social outings with the team
• Free Blank Street swag