General Manager Barnes & Powers Location

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Qualifications

• Builds teams by identifying, recruiting, and hiring the best in the available talent pool
• Utilizes good performance management strategies to retain talent
• Coaches, develops, and motivates the shop’s Team Members by following Capriotti’s training standards
• Identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention
• Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale
• Equitably shares the team workload to maintain
• Models the standards and maintains the culture for delivering CAPtivating Service to Guests
• Maintains compliance with health, safety, and building relations regarding food preparation, serving, and building maintenance
• Prepares all products according to Capriotti’s specifications, using the correct portion, quality, and product presentation controls
• Maintains the integrity of Capriotti’s recipes to ensure a consistent Guest experience at any Capriotti’s location
• Responsible for cash management and bank deposits
• Maintains budgets, cost of goods sold, labor, payroll records, and all other financial transactions related to the shop
• Promotes an environment of “salesmanship” by encouraging a culture of suggestive selling and an orientation towards “counter service” versus “cashier” mindsets at the register
• Utilizes effective purchasing, inventory, receiving, and waste-monitoring procedures
• Participates and promotes all brand-wide and local marketing initiatives; demonstrates leadership in Local Shop Marketing (LSM)
• Uses effective communication skills (oral, written, and listening) to foster positive relationships with Team Members, Guests, vendors, and other members of the Capriotti's brand
• Establishes an environment of trust within the shop; including Team Members, Guests, vendors, and others
• Demonstrates emotional resilience under pressure and during changing priorities
• Analyzes information and evaluates results to choose the best solution for problem-solving