General Manager - Austin

Operational Support & Excellence

Aid in overseeing day-to-day studio operations to ensure consistency and efficiency.

Develop, implement, and maintain systems, processes, and workflows to support scalable growth.

Ensure compliance with studio policies, procedures, and safety standards.

Troubleshoot operational issues and provide timely solutions.

Data & Reporting

Build, manage, and analyze operational and performance reports in Excel (advanced formulas, pivot tables, dashboards, and data visualization required).

Track KPIs and provide accurate data-driven insights to management.

Maintain accurate records and identify opportunities to streamline reporting systems.

Sales & Performance Tracking

Support the development of tracking systems for sales, membership growth, and other revenue categories.

Compile data for review and help identify trends and opportunities to increase efficiency and profitability.

Collaboration & Communication

Work closely with management to align studio operations with company goals.

Provide clear communication and reporting on daily operational performance.

Support ownership and management in special projects and operational initiatives.

Qualifications

• Advanced Excel proficiency (pivot tables, VLOOKUP, INDEX/MATCH, dashboards, and data analysis tools).
• Exceptional organizational skills with strong attention to detail and accuracy.
• An analytical and process-driven mindset with excellent problem-solving abilities.
• Strong communication skills to collaborate effectively across teams.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.