General Manager, Attitash & Wildcat

About the role

The General Manager is responsible for the overall leadership, performance, and strategic direction of Attitash and Wildcat Mountain Resorts. This role provides full accountability for delivering strong financial results, exceptional guest and employee experiences, and safe, compliant operations across two distinct resorts.

Responsibilities

• Multi-Resort Leadership & Strategy
• Provide end-to-end operational leadership across Attitash and Wildcat, ensuring consistency in standards while respecting distinct brand and operational identities
• Lead a combined resort leadership model, optimizing shared services, labor, and resources across both mountains
• Develop and execute integrated strategic and operating plans that drive visitation, revenue growth, and long-term asset value
• Ensure alignment with enterprise priorities, transformation initiatives, and functional COE strategies
• Operational Excellence & Mountain Operations Leadership
• Own all aspects of resort operations including mountain operations, ski patrol, lift maintenance, snowmaking, snow surfaces, base operations, F&B, ski school, and guest services
• Bring deep, hands-on mountain operations expertise to drive decisions, prioritization, and risk management across both resorts
• Ensure best-in-class execution of safety programs, regulatory compliance, and operational readiness (pre-season through close)
• Lead continuous improvement efforts in reliability, efficiency, and quality of on-mountain and base-area experiences
• Guest Experience & Financial Performance
• Deliver on company commitment to providing an “Experience of a Lifetime,” achieving or exceeding all GX, financial, and operational targets
• Own full P&L accountability across both resorts, including cost discipline, labor optimization, and revenue growth across all lines of business
• Identify and execute opportunities to expand ancillary revenue (F&B, rentals, ski school, events, and future summer operations)
• Maintain performance trends and take decisive action to address gaps and capitalize on opportunities
• Leadership, Culture & Talent Development
• Recruit, lead, and develop a high-performing, engaged leadership team across both resorts
• Build a strong, unified culture focused on safety, accountability, inclusion, and continuous improvement
• Lead talent planning, succession development, and workforce strategies across year-round and seasonal teams
• Drive accountability through clear goals, performance management, and regular communication
• Community & Stakeholder Engagement
• Serve as the primary representative of Attitash and Wildcat within the local and regional community
• Build and maintain strong relationships with key stakeholders, including local and state agencies, regulatory bodies, community groups, HOAs, and business partners
• Navigate complex stakeholder dynamics to align resort priorities, capital projects, and long-term development plans
• Establish the resorts as trusted, engaged, and responsible community partners
• Cross-Functional Enterprise Leadership
• Partner closely with corporate functions including HR, Finance, IT, Marketing, and other business partners to deliver results
• Actively participate in company-wide leadership forums and best practice sharing
• Influence enterprise strategy through on-the-ground operational insight and industry expertise

Requirements

• Experience & Leadership Profile
• Significant executive-level leadership experience in ski resort or complex outdoor recreation operations
• Deep functional expertise in mountain operations (lifts, snowmaking, patrol, terrain management)
• Proven experience leading multi-site or highly complex operations
• Track record of delivering strong financial, operational, and guest experience outcomes
• Leadership Capabilities
• Strong operator with the ability to balance strategic thinking and day-to-day execution
• Exceptional stakeholder management and communication skills, particularly in complex community environments
• Proven ability to lead large, diverse teams and build high-performance cultures
• Ability to drive alignment and clarity in a matrixed, multi-resort operating model

Job Benefits

• Ski/Mountain Perks!
• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• Employee Discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Pay

The starting wage is $110,000 - $156,000 + annual bonus + equity.

Schedule

This is a Year Round Shift Type: Full Time position.