General Manager

About the role

We are looking for a dynamic General Manager to lead our dedicated team at the Hampton Inn & Suites Pittsburgh / Waterfront - West Homestead.

Responsibilities

General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

Requirements

• Handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Provide sales leadership and implement plans to achieve profitability goals.
• Recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Supervise hotel employees and mentor and motivate them as well.
• Be passionate and help guests out as quickly and awesomely as possible.
• Work with departments to achieve budgets and build strong working relationships.
• Motivate and ensure the cleanliness and safety of the hotel.
• Create the hotel’s annual budget and track performance throughout the year.
• Produce and effectively explain the monthly financial reports.
• Deliver strong financial performance while maintaining guest relations.
• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Bonus based on performance (Monthly Bonus program)
• Paid Time Off (PTO) after 60 days employment
• Employee discounts
• Discounted hotel rooms
• Great work environment with an engaged team