General Manager

Requirement

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Able to manage and drive 2 revenue streams: memberships and retail.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Able to excel in a fast changing, diverse environment.
• Able to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, able to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and able to handle confidential information.
• Able to work harmoniously with co-workers, clients and the general public.
• Proficient with computers and Studio software.

Duties

• Lead Generation - Strategically engage in marketing efforts to generate leads for the studio
• Lead Management - Following the LASER process in order to convert Leads to Members
• New member acquisition and converting non-members to membership
• Membership and Rider Relations - Build rapport and lasting relationships with all members
• Retain existing members and engage with them in a way that generates referrals
• Handle all Rider concerns with a solutions-focused attitude in a timely manner
• CBX Team - Hire and train new CBX Team Members
• Manage CBX schedule
• Supervise CBX Team Performance and Drive Results
• Financial Performance - Collaborate with Studio Owner to set monthly, weekly, and daily targets
• Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
• Operations - Maintain cleanliness and organization of the Studio
• Ensure all technology is working and submit trouble tickets when necessary

Compensation & Benefits

• This position offers competitive base + bonuses; based on experience & performance.
• Commission paid on sales
• Opportunity to bonus, based on performance
• Complimentary CycleBar Classes at Studio

Company Overview

CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.