General Manager

About the role

The General Manager is the strategic and operational leader of CUT by Wolfgang Puck New York, responsible for driving operational excellence, delivering world-class hospitality, developing a high-performing team, and ensuring every guest experience reflects the elevated standards and culinary excellence associated with the Wolfgang Puck name.

Key Responsibilities

• Create and maintain a culture centered around teamwork, accountability, and professional growth
• Lead daily restaurant operations with a focus on exceptional hospitality, consistency, and attention to detail
• Develop, coach, and mentor restaurant leadership and service teams
• Ensure service standards consistently exceed guest expectations in a luxury dining environment
• Drive financial performance through effective labor management, cost controls, revenue generation, and operational efficiencies
• Build strong relationships with guests, VIPs, and key stakeholders while creating memorable and personalized experiences
• Oversee private dining, special events, and restaurant experiences to maximize revenue opportunities
• Partner closely with culinary leadership to ensure seamless execution between front and back of house
• Maintain compliance with company standards, health and safety regulations, and operational procedures
• Support recruiting, onboarding, training, and retention initiatives to build a strong and engaged team
• Champion Wolfgang Puck Fine Dining Group’s culture, values, and commitment to excellence

Qualifications

• Minimum 5+ years of General Manager or senior restaurant leadership experience in luxury hospitality, fine dining, or high-volume upscale restaurants
• Proven success leading a sophisticated dining operation with strong financial performance
• Exceptional knowledge of food, beverage, service standards, and hospitality operations
• Demonstrated ability to develop, coach, and retain talented teams
• Strong communication, organizational, and problem-solving skills
• Ability to thrive in a fast-paced environment while maintaining composure and professionalism
• Experience working with luxury hotels, celebrity chefs, or internationally recognized restaurant groups preferred
• Passion for creating memorable guest experiences and building a culture of excellence

What We Offer

• Competitive compensation package
• Comprehensive benefits including medical, dental, and vision coverage
• 401(k) program with company match
• Opportunities for career growth within Wolfgang Puck Fine Dining Group
• Access to leadership development and training programs
• The opportunity to lead a world-class restaurant team within one of the industry’s most recognized hospitality brands

Disclaimer

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Cut by Wolfgang Puck is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.