General Manager

What You’ll Contribute

• Receive strategic expectations from CEO and develop and implement plans to achieve established Branch targets for Sales and Operations
• Work closely with In-Home Sales Manager to continuously improve sales systems and practices while also providing coaching and monitoring daily performance to ensure NSLI and Volume targets are met
• Collaborate with Installation Managers to develop, implement and improve Installation systems while providing daily feedback that will help ensure proper First Pass Yield and Revenue Targets are achieved
• Work together with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control
• Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines both in the field and in your Warehouse
• Review location financials monthly and presenting analysis to the CEO and CFO
• Maintain office headcount to stay on top of the hiring and training that are needed to achieve revenue goals
• Represent West Shore Home at philanthropic and community events

What It Takes to Succeed

• Industry knowledge and a proven track record of success in the Construction and Home Improvement industry
• A relentless focus on customer service
• Demonstrated ability to analyze multiple ever-changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers
• Strong leadership capabilities with a focus on team success & employee engagement
• Valid Driver’s License with a clean driving record and a reliable vehicle

Why Work at West Shore Home?

• We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand
• We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits