General Manager
W3Global · Boca Raton, FL · 2 days ago
Management$100k/yrFull-time
About The Job OUR MISSION: To Innovate and Elevate the Spirit of Hospitality. Since 2011, company has been part locals bar, part exceptional restaurant: modern Asian food with real edge, a serious beverage program, and a room where everybody belongs. When people ask about our demographic, we say "YES." Boca Raton is where it all started, and it's still the flagship. We're looking for a General Manager to lead it into its next chapter. What You'll Manage This isn't a small operation. You'll run an elevated, high-volume restaurant in the heart of Mizner Park with multiple revenue streams: Full-service dining and a busy barWeekend brunchWeekly programming that gives every night of the week its own reason to come inPrivate events and buyoutsCommunity partnerships and special events YOUR ROLE: FOUR CORE AREAS Financial Leadership Own P&L performance for a high-volume operationManage prime costs, labor and food cost to clear KPI standardsReview the numbers daily and act on what they showApprove schedules, inventory and weekly purchasingWork with accounting on AP and AR Operations Lead both front-of-house and back-of-house teamsMake sure company standards are executed on every shiftLead from the floor during peak service, not from the officeKeep the restaurant inspection-ready: food safety, sanitation and operational auditsHold appearance, uniform, music, lighting and atmosphere to company standards People Development Recruit, hire and retain people who live our valuesLead onboarding and training, and keep it consistentBuild a bench of leaders through coaching and mentorshipRun performance reviews and give honest, ongoing feedbackProtect an authentic, inclusive culture where everyone belongs Brand Ambassador Represent companyin the Boca Raton communityBuild relationships with regulars and handle escalated guest situations personallyWork with marketing to execute promotions and eventsKeep the room's art-gallery energy and ambiance exactly where it should be What You're Accountable For Financial performance: sales, prime cost and labor against targets set with leadershipGuest experience: online reviews, guest feedback and repeat businessYour team: retention, training and a bench of leaders ready to growStandards: clean inspections and consistent execution, every shiftProgramming: weekly programs and events run right, every time Non-negotiables WHAT WE'RE LOOKING FOR 5+ years of progressive restaurant management in a high-volume, full-service environmentA proven track record of P&L management and hitting financial targetsExperience leading teams of 50+Toast POS and reservation platform experience (SevenRooms a plus)Food Manager CertificationFlexibility to work evenings, weekends and holidays You'll Thrive Here If You Have an authentic passion for hospitality (we can tell the difference)Embrace our rebellious spirit while running a tight operationBuild genuine relationships across every kind of guest and team memberLove a high-energy roomBelieve in serving your community with purposeLive our values: Integrity, Authenticity, Teamwork, Serve with Purpose and Unreasonable Hospitality What We Offer $100,000+ per year, based on experienceHealth, dental and vision insuranceEmployee dining discount at all of our sister restaurantsGrowth opportunities within an expanding restaurant groupA direct line to leadership: this role reports to the VP of Operations and ownership Physical Requirements Long periods of standing and walking. Lifting up to 50 lbs. A fast, hot, high-energy restaurant environment. READY TO LEAD? This role takes someone who can handle the intensity of a high-volume operation without ever losing sight of what makes Kapow special: joy and memorable moments for every guest. If you're looking for a corporate, cookie-cutter management role, this isn't it. If you want to lead an authentic, passionate team in the restaurant where Company began, let's talk.